What are the responsibilities and job description for the Sales Associate position at Osterville Hardware?
Job Description
Job Description
Benefits :
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Paid time off
About Us
Osterville Hardware is a small-town hardware store rooted in excellent customer service. Our friendly and helpful staff has been a staple of the community since 1944, building relationships and helping solve our customers problems. We have a fun work environment that encourages creative thinking and problem solving.
Sales Associate Position
In the sales associate position, you will be working on the sales floor directly with the customers. You will be assisting customers with their needs and assisting in solving their problems. Operating a point of sale is a critical part of your position. You will be working with our manager and will be expected to fulfill our mission and achieve our priorities and goals. Outside of working with our customers you will be expected to help stock products, clean and maintain the organization of the store. Being knowledgeable about the products we sell is an important part of the job. We will train you one on one as well as through online training in all departments and aspects of the store. There are many different services that we offer, and we will train you so you can better assist the customers and help solve their problems.
Key tasks
Other tasks
Key cutting
Paint mixing
Color matching paint
Glass cutting
Shade cutting
Assembling products
Key Skill and requirements
Expectation
It is our expectation of our sales associates that they will be focused on fulfilling our mission and achieving our priorities and goals. It is our expectation that you will be committed to learning and offering your knowledge to our customers in a friendly and helpful way. It is our expectation that you will perform the duties of your job to the best of your ability and work towards maintaining a friendly and productive working environment.
Daily Duties
Arrive on the sales floor ready to work at your scheduled time
Collect a radio at the paint counter and announce your arrival to the team
Review the daily task sheet
Check in with your manager
Assist the customers and perform your assigned duties
Assist in finding solutions to customers problems
Walk the store daily to see any changes and new products
Communicate effectively with your team as needed
Before leaving for the day check in with your manager
Announce when you are leaving for the day to your team
Our Mission : To exceed all expectations, to grow, improve and have fun doing it!
