What are the responsibilities and job description for the Academic Success Coach position at OSU-Oklahoma City?
Job Summary :
The Academic Success Coach works with faculty and staff to facilitate and support the curricular and co-curricular development and retention of OSU-Oklahoma City students. The Academic Success Coach provides academic support services via individual and small group meetings, workshops, and classroom presentations with the goal of helping students develop and implement strategies to succeed academically.
Essential Job Functions :
1.Provide high quality academic support services to students, including education regarding time management and organizational skills, study skills, and assistance with task analysis.
2.Assist students with establishing schedules for completion of academic work and balancing academic responsibilities / requirements with non-academic life. Meet with students to establish these schedules, with periodic follow-up to ensure utilization and progress toward goals.
3.Assist in the establishment and maintenance of effective systems for monitoring and assessing student support and retention practices and outcomes.
4.Provide assistance via meetings, emails, and phone calls to students identified as at risk via the early alert system.
5.Schedule periodic classroom visits to promote the Student Success & Opportunity Center (SSOC) and its services.
6.Work with the Director of Student Retention and Success and other subject experts to develop, maintain, and deliver student success workshops to be delivered in the SSOC or individual classrooms as requested.
7.Consult with faculty across campus on best practices in student success and retention in their fields.
8.Assist with and provide academic support to specific assigned cohorts or programs (for example, Federation for Advanced Manufacturing Education-FAME, international students, students on academic probation, etc.).
9.Assist students with general questions, computer help, or in connecting with a tutor.
10.Answer phone calls and check phone messages regularly.
11.Organize and maintain various files, including confidential files.
12.Complete all mandatory training and participate in a minimum of two professional development opportunities each year.
13.Perform other duties as assigned.
The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Special Instructions to Applicants
Resume and Cover Letter required for full consideration. Copies of all current certifications due upon hiring.
Position Qualification
Minimum Qualifications :
Work Experience :
- Minimum of two years work experience providing customer service, problem solving, and effective communication with diverse constituents.
- Minimum of two years teaching, training, or success coaching experience.
Knowledge, Skills, and Abilities :
Education :
Bachelor's degree or higher.
Preferred Qualifications :
