What are the responsibilities and job description for the AR Portal Specialist position at OTC Industrial Technologies?
Position: AR Portal SpecialistLocation: Columbus, OHBrand: CorporateSegment: Finance
At OTC Industrial Technologies, we believe that our employees are our greatest strength. Through investment in our people and growth from within, we believe in providing you with a wide variety of opportunities to accelerate your career potential as you help us drive change to move our business forward.
For over 60 years, employing and developing the best-in-class talent has been at the forefront of our success. By coupling our teams' hands-on experience with a wide range of products from top vendors, we provide customers with the best quality products and technical application expertise and services at the lowest possible costs.
Perks Of Working With OTC Industrial Technologies
As part of the OTC family, you'll enjoy competitive compensation and a comprehensive benefits package that includes medical, dental, and vision care coverage and a 401(k) savings plan – Additionally, we offer paid time off, short-and long-term disability coverage, life insurance, tuition assistance, and Employee Assistance Program. You'll also experience exciting opportunities for professional and personal growth and recognition.
At OTC Industrial Technologies, we believe that our employees are our greatest strength. Through investment in our people and growth from within, we believe in providing you with a wide variety of opportunities to accelerate your career potential as you help us drive change to move our business forward.
For over 60 years, employing and developing the best-in-class talent has been at the forefront of our success. By coupling our teams' hands-on experience with a wide range of products from top vendors, we provide customers with the best quality products and technical application expertise and services at the lowest possible costs.
- Must have acute attention to detail and excellent research skills.Due to the risk involved in not submitting invoices timely.
- Analytical thinking and sound judgment are also essential skills for this role.
- Witten/Verbal communication skills are needed as it will require Informing customers/collectors/internal and external sales team members about Portal Billing decisions and processing.
- Responsible for submitting invoices via customer portal sites.
- Responsible for Customer Portal Billing set up and ensuring a customer qualifies to be set up for portal billing.
- Research and resubmit invoices that are rejected, disputed, or failed.
- Review customer portals for payment status once invoices are uploaded.
- Conducting routine inspections to better understand why submissions fail.
- Manage and review daily inquiries via AR Portal Billing Inbox and timely responses.
Perks Of Working With OTC Industrial Technologies
As part of the OTC family, you'll enjoy competitive compensation and a comprehensive benefits package that includes medical, dental, and vision care coverage and a 401(k) savings plan – Additionally, we offer paid time off, short-and long-term disability coverage, life insurance, tuition assistance, and Employee Assistance Program. You'll also experience exciting opportunities for professional and personal growth and recognition.
