What are the responsibilities and job description for the Shop Support Technician position at OTC Industrial Technologies?
Position: Shop Support Technician
Location: Lee's Summit, MO
Brand: JCI Industries
Segment: Pumps & Motor Technologies
JCI Industries is the leading regional provider of electrical and mechanical solutions for industrial and municipal water and wastewater markets. With
eight sales, pump & motor repair and field service locations, JCI Industries provides pumps, motors, controls, field service and remanufacturing to
commercial, industrial and environmental customers throughout the Midwest.
The Pump Motor Technology group is currently comprised of 14 companies spread throughout the United States and still growing! Our aim is to be
the primary source for rotating equipment and process equipment solutions in the industrial and municipal markets. The PMT group prides itself on
providing a complete solution for the ever-expanding pump and motor industry.
The PMT group represents some of the most reputable brand names in the fluid handling, pump distribution, water/wastewater treatment and
fabrication industry. Our unparalleled service capabilities, whether in-house or field service, provide each customer with the problem solving and
product knowledge to stand by our claim: we service what we sell.
Just as there are multiple components for an effectively running pump, it takes a team working together to be a success. A diverse range of talent
resides in the Pump Motor Technology group, including engineers, inside and outside sales personnel, machinists, winders, pump and motor repair
technicians, field service technicians, electricians, welders, millwrights, and more. Do you want to be part of a team in an industry that keeps America
running? Join us today!
At OTC Industrial Technologies, we believe that our employees are our greatest strength. Through investment in our people and growth from within,
we believe in providing you with a wide variety of opportunities to accelerate your career potential as you help us drive change to move our business
forward.
For over 60 years, employing and developing the best-in-class talent has been at the forefront of our success. By coupling our teams' hands-on
experience with a wide range of products from top vendors, we provide customers with the best quality products and technical application expertise
and services at the lowest possible costs.
POSITION SUMMARY:
Primary objective is to provide unmatched customer experiences and demonstrate JCI's Winning Behaviors that influence a positive culture, safety
first attitude, relationship building, and impacts revenue growth and profitability. The Shop Support Technician position will perform multiple
functions in support of the Company's service business.
2/5/25, 9:55 AM
1/3
ESSENTIAL DUTIES AND OTHER RESPONSIBILITIES:
Receive and accurately document equipment and materials for shop repair activity and ship out completed equipment repairs
Meet Customers and drivers with incoming equipment for repair. Accurately record information received from Customer
Unload and load equipment onto trucks and trailers utilizing industry best practices on rigging and securing techniques
Identify and label received equipment
Log received equipment information and pictures into database
Receive, label, and record into database all materials for equipment repairs
Perform the check-in function for all repairs. This includes the use of the Companies ERP software and database.
Perform disassembly evaluation of equipment being received for repair. This includes the ability to inspect rotating equipment and parts for
damage and diagnose possible reason(s) for failure. This also includes minor electrical testing of motors and other electrical components.
Assist pump and motor shop in the cleaning of equipment and parts. This will include sand blasting and power washing of equipment and parts
utilizing the Companies blast booths, portable sand blast equipment, wash bay, and portable power washer.
Arrange for removal of obsolete items in shop and on premises
Perform routine maintenance on building and property
KNOWLEDGE/SKILLS/ABILITIES
Good knowledge or understanding of rotating equipment fundamentals
Keen attention to details
Strong writing and communication skills
Proficient in using Computer, including Microsoft products such as Word, Excel, and Outlook
REQUIREMENTS
High school diploma or equivalent
Must be able to achieve Forklift Certification
Computer skills with PC's and related software, such as MS Office products
Valid drivers' license with clean driving record
PHYSICAL DEMANDS/ENVIRONMENT
Walk, must be able to move about inside the shop and office
See differences between colors, shades, and brightness
Hear sounds and recognize differences between them
Operate and read from computer or laptop monitor including various font sizes from a variety of sources.
Occasional lifting of up to 50 lbs.
Must be able to travel as needed
Must be able to communicate via phone and electronic devices in the workplace
Classified as Safety Sensitive
Position Statement:
2/5/25, 9:55 AM
2/3
Working with OTC Industrial Technologies is perfect for purpose driven individuals who are motivated to be part of an exciting transformational
company.
Perks of Working with OTC Industrial Technologies:
As part of the OTC family, you'll enjoy competitive compensation and a comprehensive benefits package that includes medical, dental, and vision
care coverage and a 401(k) savings plan – Additionally, we offer paid time off, short-and long-term disability coverage, life insurance, tuition
assistance, and Employee Assistance Program. You'll also experience exciting opportunities for professional and personal growth and recognition..
2/5/25, 9:55 AM
3/3
Location: Lee's Summit, MO
Brand: JCI Industries
Segment: Pumps & Motor Technologies
JCI Industries is the leading regional provider of electrical and mechanical solutions for industrial and municipal water and wastewater markets. With
eight sales, pump & motor repair and field service locations, JCI Industries provides pumps, motors, controls, field service and remanufacturing to
commercial, industrial and environmental customers throughout the Midwest.
The Pump Motor Technology group is currently comprised of 14 companies spread throughout the United States and still growing! Our aim is to be
the primary source for rotating equipment and process equipment solutions in the industrial and municipal markets. The PMT group prides itself on
providing a complete solution for the ever-expanding pump and motor industry.
The PMT group represents some of the most reputable brand names in the fluid handling, pump distribution, water/wastewater treatment and
fabrication industry. Our unparalleled service capabilities, whether in-house or field service, provide each customer with the problem solving and
product knowledge to stand by our claim: we service what we sell.
Just as there are multiple components for an effectively running pump, it takes a team working together to be a success. A diverse range of talent
resides in the Pump Motor Technology group, including engineers, inside and outside sales personnel, machinists, winders, pump and motor repair
technicians, field service technicians, electricians, welders, millwrights, and more. Do you want to be part of a team in an industry that keeps America
running? Join us today!
At OTC Industrial Technologies, we believe that our employees are our greatest strength. Through investment in our people and growth from within,
we believe in providing you with a wide variety of opportunities to accelerate your career potential as you help us drive change to move our business
forward.
For over 60 years, employing and developing the best-in-class talent has been at the forefront of our success. By coupling our teams' hands-on
experience with a wide range of products from top vendors, we provide customers with the best quality products and technical application expertise
and services at the lowest possible costs.
POSITION SUMMARY:
Primary objective is to provide unmatched customer experiences and demonstrate JCI's Winning Behaviors that influence a positive culture, safety
first attitude, relationship building, and impacts revenue growth and profitability. The Shop Support Technician position will perform multiple
functions in support of the Company's service business.
2/5/25, 9:55 AM
1/3
ESSENTIAL DUTIES AND OTHER RESPONSIBILITIES:
Receive and accurately document equipment and materials for shop repair activity and ship out completed equipment repairs
Meet Customers and drivers with incoming equipment for repair. Accurately record information received from Customer
Unload and load equipment onto trucks and trailers utilizing industry best practices on rigging and securing techniques
Identify and label received equipment
Log received equipment information and pictures into database
Receive, label, and record into database all materials for equipment repairs
Perform the check-in function for all repairs. This includes the use of the Companies ERP software and database.
Perform disassembly evaluation of equipment being received for repair. This includes the ability to inspect rotating equipment and parts for
damage and diagnose possible reason(s) for failure. This also includes minor electrical testing of motors and other electrical components.
Assist pump and motor shop in the cleaning of equipment and parts. This will include sand blasting and power washing of equipment and parts
utilizing the Companies blast booths, portable sand blast equipment, wash bay, and portable power washer.
Arrange for removal of obsolete items in shop and on premises
Perform routine maintenance on building and property
KNOWLEDGE/SKILLS/ABILITIES
Good knowledge or understanding of rotating equipment fundamentals
Keen attention to details
Strong writing and communication skills
Proficient in using Computer, including Microsoft products such as Word, Excel, and Outlook
REQUIREMENTS
High school diploma or equivalent
Must be able to achieve Forklift Certification
Computer skills with PC's and related software, such as MS Office products
Valid drivers' license with clean driving record
PHYSICAL DEMANDS/ENVIRONMENT
Walk, must be able to move about inside the shop and office
See differences between colors, shades, and brightness
Hear sounds and recognize differences between them
Operate and read from computer or laptop monitor including various font sizes from a variety of sources.
Occasional lifting of up to 50 lbs.
Must be able to travel as needed
Must be able to communicate via phone and electronic devices in the workplace
Classified as Safety Sensitive
Position Statement:
2/5/25, 9:55 AM
2/3
Working with OTC Industrial Technologies is perfect for purpose driven individuals who are motivated to be part of an exciting transformational
company.
Perks of Working with OTC Industrial Technologies:
As part of the OTC family, you'll enjoy competitive compensation and a comprehensive benefits package that includes medical, dental, and vision
care coverage and a 401(k) savings plan – Additionally, we offer paid time off, short-and long-term disability coverage, life insurance, tuition
assistance, and Employee Assistance Program. You'll also experience exciting opportunities for professional and personal growth and recognition..
2/5/25, 9:55 AM
3/3
