What are the responsibilities and job description for the Warehouse Lead position at OTC Industrial Technologies?
WAREHOUSE LEAD
Position responsibilities
Position responsibilities
- Provide day-to-day shipping / receiving for OTC
- Work closely with logistics and internal staff to ensure paperwork is captured and processed
- May assemble value add components without assistance.
- Regularly mentors & trains warehouse associates; and responds to queries
- Regularly provides equipment/ system/ process/ training/building recommendations to improve reliability and/or performance within specialized function. Leads continuous improvement activities.
- Works completely independently without close supervision
- May assist with maintenance of the building
- Performs cycle/inventory counts
- Handles walk in customers/ pick up/ will call without assistance
- Work with Sales and Service teams for optimal performance in all POA categories
- Work with various departments in the commercial operations team to provide excellent customer service to local customers
- Meet Monthly Goals on Operations Scorecard
- Perform other duties as assigned/required.
- Assist warehouse as needed in all facets.
- Others duties assigned by management.
- Provides day-to-day supervision to warehouse staff, delegates work & provides coaching as appropriate.
- Minimum 2 yrs. experience in the service industry and/or Operations role
- Degree or equivalent related experience
- Forklift Certification a plus
- Knowledge of CSD/Sx a plus
- Excellent Customer Service skills
- Excellent Communication skills (Written and Verbal)
- Excellent organizational skills
- Ability to multi-task
- Must demonstrate effective problem-solving capabilities
- Must demonstrate the ability to work productively with other associates, customers, and vendors
- Strong desire to “do it right the first time”
- 5S/6S a plus
- Proficient with MS Office
