What are the responsibilities and job description for the Product Specialist position at OTC Industrial?
The Product Specialist will support the DIRECTAIR(R) sales team in North America. Product Specialist plays a vital role in the success of the organization. The primary duties of this position involve working with procurement, maintenance, and engineering personnel at existing accounts as well as new prospective accounts. Individuals in this position will provide sales outreach to prospective buyers, while working closely with the sales team. Travel is required, typically within the United States for tradeshows and customer visits as needed.
What You'll Do:
Account Generation/Sales Growth:
- Identify and establish contact with potential customers
- Follow up on referrals and new leads
- Identify business opportunities and threats
- Schedule/Conduct seminars/lunch and learns with contractors/engineering firms
- Monitor and report on competitor activities to company colleagues and management
- Regularly improve product knowledge by attending company and vendor sponsored training programs
- Attend trade shows to engage with prospective clients
Account Management:
- Maintain established customer relationships through regular business reviews
- Maintain Company's Customer Relationship Management database with current information
- Identify opportunities to expand OTC product base within every customer account
- Review customer operations for improving business process opportunities
Reporting:
- CRM upkeep on opportunities and leads
- Prepare required sales reports for management
- Complete expense reports in a timely fashion
Position Details:
- Position will require <25% overnight travel
- Highly innovative and proactive
- Positive attitude with a strong work ethic
- Effective time management, organization, and multi-tasking skills
- Build, manage, and develop relationships with new and existing customers
- Develop and maintain a sales opportunity funnel
- Provide a world-class customer experience
What You'll Need:
- Bachelor's degree in engineering, sales or marketing related field or 3-5 years' experience in sales
- Technical sales experience preferred, but not required
- Demonstrated negotiation and conflict management skills
- Strong communications skills
- Strong experience in customer complaint resolution
- Strong background in industrial compressed air systems
- Prior engineering and/or sales experience a plus
Why Join OTC Industrial Technologies?
- Comprehensive Benefits: Our benefits package includes medical, dental, and vision care coverage, short-and long-term disability coverage, and life insurance. We also offer a wellness discount and a stipend for safety shoes & glasses.
- Financial Security: We provide a 401(k) savings plan with an employer match of 50% on the dollar up to 6%, robust referral bonuses, and relocation assistance.
- Work-Life Balance: Enjoy paid time off (PTO) and tuition assistance to support your career growth and personal life.
- Career Growth Opportunities: At OTC Industrial Technologies, we believe in investing in our employees' development. We offer various training programs and career advancement opportunities to help you reach your full potential.
At OTC Industrial Technologies, we believe that our employees are our greatest strength. Through investment in our people and growth from within, we believe in providing you with a wide variety of opportunities to accelerate your career potential as you help us drive change to move our business forward.
For over 60 years, employing and developing the best-in-class talent has been at the forefront of our success. By coupling our teams' hands-on experience with a wide range of products from top vendors, we provide customers with the best quality products and technical application expertise and services at the lowest possible costs.
Working with OTC Industrial Technologies is perfect for purpose driven individuals who are motivated to be part of an exciting transformational company.
