MARKET SUMMARY :
John F. Kennedy Memorial Hospital, Indio, California
John F. Kennedy (JFK) Memorial Hospital was founded in 1966 by a group of physicians , including Dr. Carreon, who later had one of the hospital's cross streets named in his honor. Originally called Indio Community Hospital, the hospital grew from a 112-bed hospital to the 145-bed JFK Memorial Hospital of today.
JFK Memorial provides the following services :
- Emergency Care 24 / 7
- Level 4 Trauma Center
- Primary Stroke Center
- Orthopedic and Joint Replacement Services using emerging technology
- Cardiovascular Services / Cardiac Cath Lab
- Maternity Care and Pediatric Services
- Interventional Radiology
- Imaging Services
As part of its Get with the Guidelines® program, the American Heart Association recognized JFK for adherence to the latest scientific healthcare guidelines. The hospital has received the Gold Plus Performance Achievement Award for treatment of stroke patients. The facility is also chest pain accredited. JFK Memorial Hospital is fully accredited by the The Joint Commission the nation’s oldest and largest hospital accreditation agency.
www.desertcarenetwork.com
POSITION SUMMARY :
The Chief Nursing Officer / Chief Operating Officer (CNO / COO) provides strategic leadership as the senior executive position responsible for all nursing and other designated patient care functions and day-to-day operation services within the hospital organization. The role assumes responsibility for assessing, planning, coordinating, implementing, and evaluating nursing practice and operations at facility level. The role assumes 24 / 7 responsibility and has accountability to ensure high quality, safe and appropriate nursing care, competency of clinical staff, and appropriate resource management related to patient care. In addition, the role will promote the facility’s position and image; reflective of the mission, standards and values of the facility, Tenet and the communities served. This position represents nursing concerns on the governing board and at medical staff leadership meetings.
They will have responsibility for day-to-day operations of the facility and related services, ensuring that staff delivers high-quality, cost-effective care and services with a positive margin. This role collaborates with the facility Chief Executive Officer and assumes responsibility for the ongoing effective operation of the department by exerting a leadership role that supports the hospital, mission, vision, goals, and objectives while focusing on the patient, physicians, employees, volunteers, and the community as customers. They are accountable for departments’ direction and coordination.
FUNCTIONAL EXPECTATIONS & REQUIREMENTS :
Retaining great people at the facilityCollaborate with human resources and other team members to select, on-board, orient, and provide coaching for direct reports.Evaluate and monitor facility level people pillar statistics, participate on related calls, as necessary.Consider and / or implement nurse residency programs to ensure pipeline for facility.Collaborate with team members to formulate programs to enhance work life balance.Partner with related team members to promote a safe work environment that is based on a zero tolerance for sexual harassment, workplace violence and verbal and physical abuse.Collaborate with related team members to promote an effective facility level competency program.Collaborate to promote a robust employee development and education program that responds to the unique needs of employees across the career continuum (novice to expert).Work cohesively with related team members to develop and implement recruitment and retention strategies that ensure a qualified and stable workforce.Participate in workforce planning to ensure an adequate and competent workforce.Support the design of effective and competitive compensation and benefits programs.Communication and Relationship Building
Effectively communicate with all internal and external constituents, including staff, colleagues, and physicians.Communicate and administer human resource programs and procedures in accordance with established policies.Manage organizational relationships in a manner which builds mutual trust and respect. Establish trusting and collaborative relationships.Address and manage conflict in a constructive and productive manner.Give timely feedback and reinforce positive behaviors.Leadership Influence
Create and communicate a compelling shared vision.Develop effective strategies for addressing organizational priorities.Develop, communicate, and monitor performance expectations.Formulate objectives, goals, and specific strategies related to the organization’s mission and vision.Understand effective organizational outcome measures in order to balance cost, quality and service.Measure and analyze performance from the learning and growth, business process, customer, and financial perspectives.Promote a results-oriented environment.Develop succession plan for nursing leadership.Demonstrate effective change management; able to serve as an organizational change agent.Coach and mentor aspiring nurse leaders.Create an environment in which professional and personal growth is an expectation.Articulate the application of ethical principles to operations.Manage organizational and individual performance with appropriate rewards.Represent nursing and patient care issues within the organization’s governance and medical staff structures.Represent nursing and patient care in strategic planning and quality initiatives with the governing body.Educate the organization’s board members and physicians regarding healthcare / value of nursing care.Diversity
Create an environment that recognizes and values diversity.Develop processes to incorporate cultural beliefs into care.Design strategies that address the unique needs of a diverse workforce, patient population, and community.Assess the current environment and establish indicators of progress toward cultural competency.Shared decision-making / Shared Leadership
Engage staff and others in decision-making.Promote decisions that are patient centered.Provide an environment conducive to opinion-sharing.Promote systems thinking as a value in the nursing organization.Consider the impact of nursing decisions on the health care organization as a whole.Provide leadership in building loyalty and commitment throughout the organization.Synthesize and integrate divergent viewpoints for the good of the organization.Involves employees in decision-making.Attend and participate in regional CNO calls and meetings.Clinical Practice Leadership
Understand and articulate patient care standards reflected in federal and state regulation, TJC, the state Nurse Practice Act, and organizational policies and procedures.Maintain knowledge of current nursing practice and roles and functions within nursing and other healthcare disciplines.Maintain current knowledge of patient care delivery systems and innovations. < /
