Demo

Field Trainer

Oticon
Franklin, NJ Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 5/26/2025

Overview

The Education & Training Specialist is responsible for delivering engaging, informative, and timely training sessions that educate our customers in the Northeast Region on Oticon products and technology. Oticon is part of the Demant Group. Demant is a world-leading hearing healthcare group that for more than a century has played a vital part in developing innovative technologies and know-how to help improve people's hearing and health. In every aspect, from hearing devices, hearing implants and diagnostic equipment to intelligent audio solutions and hearing care all over the world, Demant is active and engaged.

The ideal candidate is someone with advanced skills in training delivery and large group presentations, and who can collaborate effectively with diverse stakeholders. Must be a self-motivated professional who is internally collaborative and externally dynamic in representing the company.

This position reports to the Sr. Manager of Field Training, with a dotted line to the Regional Manager in the Northeast Region. The Northeast Territory covers : CT, MA, ME, NH, North NJ, Northern NY, RI, VT.

A Doctorate of Audiology (AuD) is required. This job requires the individual to travel 80% of the time.

Responsibilities

  • Provide both in office and group training on Oticon products and fitting software.
  • Conduct dynamic and motivating workshops and seminars on advanced audiological topics at national, regional, and local seminars. Audience size can range from one person to hundreds.
  • Deliver CEU training sessions and execute the CEU administration process for each training session delivered.
  • Measure the effectiveness and impact of training and use the data to continuously improve training delivery.
  • Conduct follow-up visits in target customers' offices to improve counseling, fitting, and fine-tuning of Oticon products and to motivate them to use Oticon products and accessories.

Visit university programs in the assigned region, agreeing on content of training with professors and account managers.

  • Participate in quarterly Regional Sales meetings to influence the direction of the sales and training efforts for assigned region.
  • Participate in training meetings as necessary to shape and influence the development of effective training materials.
  • Assist in onboarding new Account Managers; conduct 1 : 1 coaching during Week 2 of the new Account Manager's 10-week new hire onboarding program, hold weekly calls with new Account Manager to reinforce learning.
  • Must be able to prioritize and organize planning for regional impact.
  • Extensive travel (approximately 80%) required.
  • Other assignments may be assigned by manager.
  • Qualifications

    The position requires 5 years of experience selling hearing devices to consumers or two years of experience as an Oticon Account Manager.

    A Doctorate of Audiology (AuD) is required.

    Exceptional public speaking abilities are an essential requirement.

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and / or ability required. this job requires the individual to travel 80% of the time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Oticon Inc. is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.

    What we have to offer :

    Medical, dental, prescription, and vision benefits

    24 / 7 virtual medical care

    Employee Assistance Program for you and your family

    401(k) with company match

    Company-paid life insurance

    Supplemental insurance for yourself, your spouse / partner, and your children

    Short-term and long-term disability insurance

    Pre-tax Health Savings Account and Flexible Spending Accounts for Health Care or Dependent Care

    Pet Insurance

    Commuter accounts

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