What are the responsibilities and job description for the Food/Beverage Attendant position at Ottine Mineral Springs LLC?
ABOUT OTTINE MINERAL SPRINGS:
Ottine Mineral Springs, Central Texas’ newest wellness resort, is excited to prepare for our soft opening Spring 2025! Located in the tranquil rolling hills of Central Texas, we offer a sacred and peaceful place for relaxation and serenity. With our historic healing mineral springs, thoughtful amenities and events, we’re excited to provide a new source of nourishment and wellbeing to the area.
POSITION:
FOOD SERVICE ATTENDANT (PART-TIME FULL-TIME) Ottine Mineral Springs is seeking experienced and passionate Food Service Attendants to take orders, process transactions, and deliver food and beverage items in a friendly, efficient manner. The Food Service Attendants will be key members on the food beverage team, and they’ll be responsible for ensuring a seamless guest experience at our service counter.
Both full-time and part-time positions will require some nights, weekends, and holidays.
RESPONSIBILITIES:
- Greet guests warmly and provide exceptional customer service, ensuring a welcoming and positive dining experience.
- Take and process food and beverage orders accurately, answering any questions related to menu items and dietary preferences.
- Handle payments efficiently including cash and credit cards.
- Prepare and hand over food and beverage items at the counter ensuring proper presentation and timely service.
- Assist in maintaining a clean, organized, and well-stocked counter service area.
- Ensure compliance with all food safety and sanitation standards.
- Address guest concerns or special requests professionally and promptly.
- Collaborate with kitchen staff and other team members to ensure smooth service flow.
- Foster a positive relationship with all employees and guests.
- Have a thorough understanding of the amenities and directions to / from resort.
- Assist with basic prep tasks and stock replenishment when necessary.
- Participate in relevant meetings.
Due to changing operational demands and the need to exceed customer expectations, it may be necessary to undertake various functions that are not specifically related to this position. This individual may be required to carry out additional tasks and duties as needed or as directed. Additionally, employee responsibilities and job descriptions are subject to review and modification.
REQUIREMENTS:
- Positions require some nights, weekends, and holidays.
- High School diploma or general education degree (GED) preferred.
- One (1) year experience in a food service or counter position preferred.
- Strong knowledge of nutrition, dietary requirements, and wellness-focused cuisine.
- Strong communication skills and the ability to work well in a team.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Exceptional guest services skills and a passion for creating memorable dining experiences.
- Basic math and cash-handling skills.
- Knowledge of health and safety regulations in food service.
- Valid Texas food handler card and TABC certification
- Must be able to speak, read, write, and understand English.
- Reliability, punctuality, and professional communication skills are critical.
- Ability to work under pressure with a high level of patience and customer service.
- CPR and first aid certification a plus and /or the willingness to be trained.
- The position requires manual dexterity, auditory and visual skills, the ability to follow written and verbal instructions and procedures, and the capacity to communicate effectively and professionally.
- The person in this position will need to be comfortable working in an indoor/outdoor use space.
Ottine Mineral Springs is an equal opportunity employer and values diversity, equity, and inclusion. All employment is decided based on qualifications, merit, and business need. We are committed to fostering the professional growth of our employees by providing opportunities for continuous learning and development. With dedication and demonstrated performance, there is potential for career advancement with our company.
COMPENSATION:
$ 14 / HR tips
Ottine Mineral Springs is committed to providing access and reasonable accommodation in its services and employment for individuals with disabilities. To request disability accommodation in the application process or for a specific position, contact Ottine Mineral Springs Human Resources at careers@ottine.com.
Job Types: Full-time, Part-time
Pay: $14.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $14