What are the responsibilities and job description for the Account Manager/Service Advisor position at Otto Car Club?
Job Description
Job Description
Salary : $60,000-$70,000 per year
Position : Account Manager / Service Advisor
Location : Scottsdale, AZ 85260
Employment Type : Full-Time
Compensation : $60,000 - $70,000 per year
About Us :
OTTO WERKS, the newest division of OTTO Gruppe (OTTO Car Club), was born out of the necessity to expand our offerings within the automotive service industry. To better meet our members' needs, OTTO WERKS encompasses in-house, world-class technicians who provide support for modern, vintage, street, and race cars. Our team's range includes anything from basic maintenance services to full engine rebuilds.
Job Overview :
OTTO is seeking a Service Writer to support our growing service division. The ideal candidate will have a blend of organizational, customer service, and automotive knowledge, along with the ability to thrive in a fast-paced environment.
Key responsibilities :
- Greet clients, ensure their comfort, and facilitate a positive service experience.
- File paperwork, record and audit client files, manage invoices, and maintain office supplies.
- Schedule service appointments and communicate with vendors.
- Maintain regular communication with clients, providing real-time updates on service progress and addressing any concerns.
- Perform thorough quality checks on vehicles before release and coordinate with technicians for necessary adjustments.
- Process invoices, collect payments, and manage billing for long-term projects and restorations.
- Assist with writing repair orders and estimates.
- Answer phones, assist with timesheets and labor tracking, and maintain a clean and organized work environment.
Qualifications :
Schedule :
Education :
Experience :
License / Certification :
Work Location : In person
Salary : $60,000 - $70,000