What are the responsibilities and job description for the General Manager position at OTTO?
About Us: OTTO Pizza is a beloved pizza concept known for its innovative flavor combinations, high-quality ingredients, and commitment to exceptional customer service. We pride ourselves on creating a welcoming environment for our guests and fostering a collaborative atmosphere for our team.
Position Overview: We are seeking a passionate and experienced General Manager to lead our team at our busy Portsmouth location. The ideal candidate will have a strong background in restaurant management, a love for food, and the ability to create a positive and productive work environment. You will be responsible for overseeing daily operations, ensuring high standards of service, and driving the success of our restaurant.
Key Responsibilities:
- Leadership & Team Management:
- Recruit, train, and develop team members to deliver exceptional service.
- Foster a positive work culture that encourages teamwork and personal growth.
- Conduct regular performance evaluations and provide constructive feedback.
- Operations Management:
- Oversee day-to-day operations, ensuring compliance with health and safety regulations.
- Manage inventory, ordering, and cost control to maximize profitability.
- Implement and maintain operational standards for quality and service.
- Customer Experience:
- Ensure a high level of customer satisfaction through excellent service and food quality.
- Address customer feedback and concerns in a professional manner.
- Develop and implement strategies to enhance the guest experience.
- Financial Management:
- Prepare and manage budgets, forecasts, and financial reports.
- Analyze sales trends and implement initiatives to increase revenue.
- Monitor expenses and ensure effective cost control measures are in place.
- Marketing & Community Engagement:
- Collaborate on marketing initiatives to promote the restaurant.
- Build and maintain relationships with local vendors and community organizations.
- Participate in local events and outreach to enhance the OTTO brand.
Qualifications:
- 3 years of experience in restaurant management, preferably in a high-volume environment.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills.
- Proficiency in restaurant management software, Toast POS, and Microsoft Office Suite.
- Knowledge of food safety and sanitation regulations.
- A passion for food and a commitment to customer service.
What We Offer:
- Competitive salary and performance-based bonuses.
- Opportunities for career advancement within the company.
- Employee discounts and perks.
- A fun, dynamic work environment with a passionate team.
If you’re ready to take on a leadership role in a vibrant and growing pizza concept, we’d love to hear from you!
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Relocate:
- Portsmouth, NH 03801: Relocate before starting work (Required)
Work Location: In person
Salary : $70,000 - $80,000
