Market Director, Physician Services

Your experience matters

At Ottumwa Regional Health Center, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

How you’ll contribute

As Market Director, you will direct the department's activities and resources to achieve departmental and organizational objectives. Essential functions:

• Develops and implements departmental goals, plans, and standards consistent with the clinical,
  administrative, legal, and ethical requirements/objectives of the organization.
• Directs and evaluates departmental operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives.
• Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.
• Prepares, monitors, and evaluates departmental budgets, and ensures that the department operates in compliance with allocated funding.
• Coordinates and directs internal/external audits.
• Perform other duties as assigned.

Additional Information:

Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.

Access to and/or works with sensitive and/or confidential information.

Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.

What we offer

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• And much more...

Qualifications and requirements

Education:
Bachelor's Degree in related field preferred
Applicable work experience may be used in lieu of education

Skills and Abilities:
Business Mathematical Skills - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.

Moderate Computer Skills - Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives.

Complex Communication - Frequently communicates complex information and interacts with management. Can present, resolve, and address delicate situations. Can motivate and persuade others.

Varied Business Problems - Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedent and practices.

Department Specific - Decisions impact the management and operations within a department. May contribute to business and operational decisions that affect the department.

Functional Independent Judgement - Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others.

Project Planning/Organization - Handle multiple projects simultaneously including task delegation, project over-sight, and resource allocation.

Travel Required:

Minimum overnight travel (up to 10%) by land and/or air.

About Us

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Ottumwa Regional Health Center provides a wide range of health services, including emergency medicine, critical care services, medical/surgical, acute rehabilitation, obstetrics, and pediatrics, as well as specialty services such as cardiac catheterization, diagnostic and therapeutic radiological services, wound care, pain clinic, sleep lab, pathology, and so much more.

Where We Are:

Ottumwa is a center for “cultural and commercial development” known for its low cost of living, abundant recreation and entertainment, and outstanding education and healthcare facilities. You’ll find something new and exciting to do every day in Ottumwa where there is always a new adventure awaiting on the other side of the bridge.

EEOC Statement:

Ottumwa Regional Health Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.