Registrar - University of Oklahoma Medical Center - Emergency Department, Part-time 7p-7a Saturday and Sunday

Position Title: Registrar - University of Oklahoma Medical Center - Emergency Department, Part-time 7p-7a Saturday and Sunday Department: Admitting Job Description: General Description: Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information and verifies insurance coverage. Essential Responsibilities: Interview patients at workstation or at bedside to obtain all necessary account information. Ensure charts are completed and accurate. Verify all insurance and obtain pre-certification/authorization. Calculate and collect patient liable amounts. Ensure that all necessary signatures are obtained for treatments. Answer any questions and explains policies clearly. Process patient charts according to paperwork flow needs and established productivity standards. Welcome patient and family members in a professional manner. Contact the nursing staff for emergency medical needs and answer patient and visitor questions. Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and biographical information with insurance and financial information. Assign I-plans accurately and research Patient Visit History to comply with the Medicare 72 hour rule. Search Master Patient Index (MPI) completely and assign the correct medical code number. Notify Medical Records for any duplicate unit numbers. Verify insurance benefits and determines pre-certification status. If pre-certification is needed, call the insurance pre-cert department and initiate review or verify authorization number provided by scheduling staff. Enter all information and authorization numbers into the registration system. Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards. Explain policies regarding services, charges, insurance billing, and payment of account. Request full or partial payment for services rendered according to collection policies. Issue a Business Office letter to all patients according to policy. Obtain proper authorization for treatment and approval codes from the insurance carrier for patients presenting for treatment insured by a Managed Care Organization (MCO). Collect co-pays, deposits, and deductibles and documents collection status in the system and chart. Issue waivers for signatures when appropriate. Inform former patients or their representatives of delinquent accounts and attempt to obtain payment. Refer delinquent accounts to the Manager/Supervisor for further action. Receive and receipt payments from patient for services rendered. Prepare daily deposits and maintains the integrity of the cash drawer. Produce paperwork on each patient for distribution to appropriate departments. Align pertinent documents for establishing the patient’s medical record and financial file. Register and admit all patients after the other registration departments are closed. Route admission documents and forms to appropriate departments Price, key, and detail patient charges. Burst charts for distribution to physician’s billing service, medical records, ancillary departments, and the business office. Check for double charges on all accounts. Work with physician offices and ancillary departments, providing information when necessary or forwarding relevant documents. Document complaints received from patients, the medical staff, and ancillary departments on an incident report form and refer to coordinator for follow-up action. Acknowledge, file, and send MOX messages via Meditech. Check for physician orders and attaches them to the patient medical records to ensure that patients are receiving appropriate tests. Escort patient to his/her destination or refers patient to an available escort. Activate all pre-registered patients that have reported for services. Abstract patient charts once discharged for the ER and retrieves a patient Medical Record once they present to ER for treatment. Attends in-service presentations, and completes mandatory education week, including but not limited to, infection control, patient safety, quality improvements, Material Safety Data Sheets (MSDS) and Occupational Safety and Health Administration (OSHA) standards. Demonstrates knowledge of occurrence reporting system and utilizes system to report potential patient safety issues. General Responsibilities: Performs other duties as assigned. Minimum Qualifications: Education: None required. Experience: None required. 1 or more years of registration experience preferred. Licensure/Certifications/Registrations Required: None required. Knowledge, Skills and Abilities: Communication - communicates clearly and concisely, verbally and in writing. Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations. Interpersonal skills - able to work effectively with other employees, patients and external parties. PC skills - demonstrates proficiency in PC applications as required. Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately. Current OU Health Employees - Please click HERE to login. OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family. OU Health is the state’s only comprehensive academic health system of hospitals, clinics and centers of excellence. With 11,000 employees and more than 1,300 physicians and advanced practice providers, OU Health is home to Oklahoma’s largest doctor network with a complete range of specialty care. OU Health serves Oklahoma and the region with the state’s only freestanding children’s hospital, the only National Cancer Institute-Designated OU Health Stephenson Cancer Center, Oklahoma’s flagship hospital, which serves as the state’s only Level 1 trauma center and Edmond Medical Center in the heart of the Edmond Community. Becker’s Hospital Review named University of Oklahoma Medical Center one of the 100 Great Hospitals in America for 2020. OU Health’s oncology program at OU Health Stephenson Cancer Center was named Oklahoma’s top facility for cancer care by U.S. News & World Report in its 2020-21 rankings. OU Health also was ranked by U.S. News & World Report as high performing in these specialties: Colon Surgery, COPD and Congestive Heart Failure. OU Health’s mission is to lead healthcare in patient care, education and research. Experts in prevention, treatment and cures, our team works to improve lives through innovation in medical care, education and research, while investing in the people, technologies and facilities that will enable us to achieve our goals. We are seeking individuals who have a passion and talent for caring for others. By joining our team, you will provide quality health care to our community through the work you do every day. We provide clinical and non-clinical opportunities to further your career and we invite you to explore our available positions. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, genetic information or protected veteran status in accordance with applicable federal laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. Reasonable accommodations are made to the known physical and mental limitations of qualified individuals with disabilities.