Process Improvement Consultant III

Position Title: Process Improvement Consultant III Department: Performance Management & Innovation Job Description: General Description: The Manager of Process Improvement develops and implements the strategic planning for continuous improvement for the hospital system. Utilizing a lean six sigma strategic approach, defines, measures, analyzes, improves, and controls continuous improvement outcomes. Identifies opportunities and communicates recommended solutions appropriately with facility and system leaders. Follows company standard processes and utilizes standard tools to ensure consistency across the company. Collaborates with department managers to continually improve results. Facilitates and trains constituents in continuous improvement initiatives in pursuit of organizational goals. Participates in quality improvement initiatives. The position is also responsible for complying with all policy and procedures, managing resources, promoting teamwork and maximizing internal and external customer satisfaction. Essential Responsibilities: Identifies continuous improvement opportunities and recommends solutions to the appropriate facility and system individuals. Process improvement team facilitation, coaching and change management. Provides training, at the department level, continuous improvement tools. Continuously monitor performance using recognized tools and software. Researches and transfers best practices to support performance improvement projects and renders reports based on analysis and research. Works collaboratively with operational and medical staff leaders to implement strategies for process and process and outcome improvement. Expert facilitator and maintains objectivity and process focus at all times. Directs standardization of operational policies and procedures across the system as appropriate. Utilizes comparative data to target performance improvement opportunities. Ensures the delivery of consistent and accurate management reporting to accelerate decision making. Provide weekly and monthly status updates on continuous improvement activities across the system. Actively participates in benchmarking across other hospital systems Project management of key strategic initiatives. Minimum Qualifications: Education: Industrial Engineer degree; or other relevant Healthcare Management education. Masters Degree preferred with 3-5 years of related experience. Bachelors considered with significant experience and proven expertise in the field. Experience: Minimum of 5 years relevant work experience, Minimum 1-5 years of hospital experience preferred. 3-5 years of performance improvement (PI) preferred. 1-3 years of healthcare-related experience preferred. Demonstrated experience in the application of process improvement methodologies such as Lean or Six Sigma, PDSA/PDCA, data collection, data analysis and team facilitation skills preferred. License(s)/Certification(s)/Registration(s) Required: Lean Six Sigma preferred; PMP or other project management related certificates a plus. Knowledge, Skills and Abilities: General operational analysis skills Broad based healthcare operational acumen and understanding of functional areas Knowledge of patient care processes Advanced data analysis skills Microsoft Office skills with heavy emphasis in MS Excel, Word, PowerPoint as well as Visio and Project Proficient in written and verbal skills Advanced analytical skills Experience with continuous improvement management systems required Current OU Health Employees - Please click HERE to login. OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family. OU Health is the state’s only comprehensive academic health system of hospitals, clinics and centers of excellence. With 11,000 employees and more than 1,300 physicians and advanced practice providers, OU Health is home to Oklahoma’s largest doctor network with a complete range of specialty care. OU Health serves Oklahoma and the region with the state’s only freestanding children’s hospital, the only National Cancer Institute-Designated OU Health Stephenson Cancer Center, Oklahoma’s flagship hospital, which serves as the state’s only Level 1 trauma center and Edmond Medical Center in the heart of the Edmond Community. Becker’s Hospital Review named University of Oklahoma Medical Center one of the 100 Great Hospitals in America for 2020. OU Health’s oncology program at OU Health Stephenson Cancer Center was named Oklahoma’s top facility for cancer care by U.S. News & World Report in its 2020-21 rankings. OU Health also was ranked by U.S. News & World Report as high performing in these specialties: Colon Surgery, COPD and Congestive Heart Failure. OU Health’s mission is to lead healthcare in patient care, education and research. Experts in prevention, treatment and cures, our team works to improve lives through innovation in medical care, education and research, while investing in the people, technologies and facilities that will enable us to achieve our goals. We are seeking individuals who have a passion and talent for caring for others. By joining our team, you will provide quality health care to our community through the work you do every day. We provide clinical and non-clinical opportunities to further your career and we invite you to explore our available positions. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, genetic information or protected veteran status in accordance with applicable federal laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. Reasonable accommodations are made to the known physical and mental limitations of qualified individuals with disabilities.