What are the responsibilities and job description for the Receptionist position at OUCU Financial?
Description
Do you enjoy interacting with and helping a variety of people every day? If so, apply for our Receptionist position today!
As a Receptionist, you will be the face of our Logan branch. You'll greet and assist members in the Logan branch by creating a warm, welcoming environment, guiding the member, and ensuring a great member experience.
At OUCU Financial, we believe that our employees make the difference. We recognize, appreciate, and empower our most valued assets - our employees! We offer an enthusiastic, team-oriented environment with unlimited growth opportunities. In addition, at OUCU, you will find a competitive compensation package, comprehensive training programs, an outstanding benefits package with an incredibly generous 401(k) retirement plan, and multiple volunteer opportunities to help our communities. The pay for this position starts at $15.41 per hour, with relevant education and experience considered in determining the starting pay rate.
Duties Include
Do you enjoy interacting with and helping a variety of people every day? If so, apply for our Receptionist position today!
As a Receptionist, you will be the face of our Logan branch. You'll greet and assist members in the Logan branch by creating a warm, welcoming environment, guiding the member, and ensuring a great member experience.
At OUCU Financial, we believe that our employees make the difference. We recognize, appreciate, and empower our most valued assets - our employees! We offer an enthusiastic, team-oriented environment with unlimited growth opportunities. In addition, at OUCU, you will find a competitive compensation package, comprehensive training programs, an outstanding benefits package with an incredibly generous 401(k) retirement plan, and multiple volunteer opportunities to help our communities. The pay for this position starts at $15.41 per hour, with relevant education and experience considered in determining the starting pay rate.
Duties Include
- Meets and greets members as first point of contact upon arrival and final point upon departure. Determines the needs of the member and resolves or directs to appropriate staff member as needed.
- Offers suggestions on products and services; refers members to the appropriate staff or department. Schedules appointments as necessary.
- Provides members with appropriate paperwork to initiate account opening, loans, certificates, and other products and services.
- Educates and demonstrates electronic delivery methods to show alternative resources to meet the member's needs.
- Opens and closes the lobby ensuring that housekeeping, advertising, displays, and other front office aesthetics are in order, creating a welcoming environment for members.
- Assists with member events and promotions that take place in the lobby.
- Multiple medical plan options, dental and vision insurance, OUCU pays 80%.
- Employer paid long-term disability insurance, life insurance, and dependent life insurance.
- Paid vacation, sick, and personal time off. Vacation time increases based on years of service.
- Generous 401(k) retirement plan.
- 11 paid holidays per year.
- Paid time for volunteer opportunities to help our communities.
- Educational Reimbursement.
- Annual stipends to purchase logo wear.
- Free dividend checking and wires, Half off tax preparation fees.
- Free premium subscription to the Calm.com app with the ability to add dependents.
- High School diploma or equivalent.
- Excellent public relation and communication skills.
- Previous experience in sales and/or customer service and public relations.
- Knowledge of Credit Union products and services preferred.
- Resume and cover letter required.
Salary : $15
