What are the responsibilities and job description for the Member Service Representative 1 position at Our Community Credit Union?
Our Community Credit Union is looking for a Member Service Representative for our Montesano branch. As a Member Service Representative, you and your team will provide OURCU's members with the high-quality member service that keeps them coming back to OURCU for their financial needs!
You may thrive as a Member Service Representative if you:
- Enjoy interacting with people and making them smile
- Have a knack for maintaining accuracy while working with numbers
- Embrace the challenge of problem-solving and finding solutions
- Find fulfillment in helping members meet their unique needs
- Customer service and pride in community is a must
Your day may include:
- Greeting members and nurturing relationships with them
- Performing transactions such as deposits and withdrawals, cash advances, transfers, issuing cashier's checks, etc.
- Responding to member inquiries and performing relevant research
- Offering OURCU products and services when it may be beneficial to the member and their specific needs
- Maintaining confidentiality regarding member accounts
- Assisting the Branch Manager with related duties as requested
You might be a great fit if you have:
- Customer service experience
- Cash handling experience
- Strong communication skills
- Attention to detail
OURCU offers the following benefits:
- Medical, dental, and vision insurance (covered 90 percent for employee and 60% percent for qualified dependents).
- Employer-paid life 2x annual salary
- Employer paid -Employee Assistance Program
- Generous 401(k) options (OURCU contributes no matter what!)
- Paid sick leave and vacation
- 12-Paid holidays
- Logo wear stipend given to every employee each calendar year!
- Tuition assistance!
For more details, please view the full job description.
OURCU is committed to equal employment opportunities. As part of our hiring process, we do require a credit and criminal background check once a job offer has been extended and accepted. This employer utilizes E-Verify as part of our I9 verification process, if you have questions, please reach out to our HR team at HRTeam@ourcu.com
As part of our employment process we require a criminal background check and credit check.
Salary : $17 - $21
