What are the responsibilities and job description for the Computer Repair Lead position at our company?
As a Computer Repair/Technical Services Lead in Greenville, SC you will be responsible for leading a team of Computer Technicians. This team focuses on computer repairs.
Hours: 1st shift 8am-4:30pm, Monday-Friday
What will we give you for your hard work:
- $51,500 k Salary
- 401(k) with generous company match and immediate vesting
- Excellent Paid Time Off policy
- up to 80 hours Sick Time per year
- 96 hours off per year for volunteer opportunities
- 11 paid holidays per year
- Award winning work environment
- Development Reimbursement of $1000 per year
- Medical, Dental, Vision, and Voluntary Benefits
Our Values drive everything we do:
- Carry passion.
- Desire excellence.
- Keep dreaming.
- Build community.
- Be Vivacious.
While no day will be completely the same, you will execute daily responsibilities in these various functions:
- Supervise the daily workflow of designated team members, training and appraising employees toward successful performance
- Research and propose new processes or projects for the team, implementing upon approval
- Complete and guide teammates through computer repair process, cleaning, removing, and replacing parts using provided tools
- Communicate team supply needs for parts and tools necessary to complete repairs
- Cross train teammates in Production to assist as business dictates
- Present relevant work updates and data to Technical Services Supervisor
- Perform other duties as assigned by the Technical Services Supervisor
Supervisor Duties:
- Recruit, interview, hire, and train new staff in the department
- Oversee the daily workflow of the team
- Provide constructive and timely performance evaluations
- Handle discipline and termination of employees in accordance with company policy and procedure
Education and Experience:
- High school diploma and minimum two years relevant experience required
- Associate degree or equivalent combination of education and experience preferred
- Prior supervisory experience preferred
- Certifications, or the ability to obtain, if required
- HP, Lenovo, Asus, Acer, Dell, and/or Apple Certification
In alignment with our goal of continuing to create a diverse team, we are strongly encouraging candidates of color to apply.
Salary : $1,000 - $51,500
