Sales Associate

Who We Are: 

At Copperstate Farms and Sol Flower, we’re creating a better kind of cannabis company. Where we know happy plants begin with happy people. We aspire to high standards, take pride in our work, and drive for better results every day. At the greenhouse, our roots are growing flower, but we’ve branched out to offer an extensive range of cannabis products like edibles, topicals, and concentrates for retail dispensary locations. From farm to market, we are committed to the quality of our products and are always testing for patient and customer safety. By bringing together best practices from big agriculture, consumer packaged goods, and pharmaceutical and retail industries, Copperstate is becoming one of the top cannabis companies to work for.  

What We’re Growing: 

As one of the largest greenhouse cannabis producers in North America, Copperstate Farms ranges over 1.7 million square feet of canopy and 40 acres under glass. It’s here where we have been growing a house of cannabis brands that our patients and customers can trust, each addressing a different needs state and demographic. From the greenhouse to corporate to multiple Sol Flower dispensaries, we’re an inclusive cannabis community empowering wellness for all. Most of all, we strive for a culture where our employees view us as one of the best places to work.   

Job Description: 

Sol Flower is seeking an enthusiastic self-starter with a solution mindset to fill the role as a Sales Associate at our dispensary. The Sales Associate provides outstanding customer service while assessing the needs of each customer to help them choose the best products. The right candidate will be a lifelong learner who is passionate about improving the lives of others through education. Must have excellent organizational skills and be able to work in a team setting. 

Core Responsibilities: 

Duties of this job include, but are not limited to: 

• Greet all customers with a positive and professional manner.
• Provide exceptional customer service while accurately entering and processing customer information/ transactions.
• Quickly and precisely handle cash and debit transactions while maintaining a balanced cash drawer.
• Actively listen with the intent to understand & make appropriate product recommendations to customers as needed.
• Clean, stock, and organize dispensary.
• Work cohesively as part of family/team environment.
• Occasionally work on special projects and assignments designated by management.
• Maintain quality customer service by establishing and enforcing company standards and handling customer inquiries or complaints.
• Verify patient's allotment and ensure they are eligible to make purchasing using the state system.
• Participate in ongoing education and professional development as needed.
• Adhere to all Cannabis laws.
• Additional duties as assigned by management.

Commitment & Dependability: 

• Willingness to be an integral member of a successful team 
• Dedication to provide the highest levels of service 
• Excellent attendance and reliability 
• Adherence to company policies and procedures 
• Expectation to work weekends and holidays as required
• Properly handle confidential customer information and other non-public company proprietary information 

Qualifications and Education: 

• Minimum 21 years of age.
• Must be able to pass a background check in order to obtain, and maintain, a Facility Agent card in accordance with Arizona State Department of Health Services requirements.
• High School Diploma or equivalent required.
• 2 years of retail and/or customer facing experience.
• Cannabis experience preferred.
• Product Knowledge: must be familiar with the variety of methods used for Cannabis consumption.
• Must be able to effectively address customers concerns and complaints.
• Be professional in appearance, actions, and verbal communication.
• Must have cash handling experience and excellent mathematical skills.
• Ability to prioritize and multitask in a busy atmosphere.
• Ability to remain compliant in a highly regulated role.
• Demonstrate strong oral and written communication with customers, coworkers, and management.
• Knowledge of basic computer skills and point-of-sale software.
• Ability to problem solve in an efficient and professional manner.
• Strong attention to detail.
• Ability to work evenings, weekends, and holiday shifts as scheduled and needed. 

Benefits: 

*Full Time Employees Only* 

• Medical Insurance 
• Dental Insurance 
• Vision Insurance 
• Life Insurance 

Copperstate Farms is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you need assistance or an accommodation due to a disability, you may contact Human Resources at?askHR@copperstatefarms.com