What are the responsibilities and job description for the Housing Program Specialist (weekend part-time) position at Our House Shelter?
Department : Housing
Reports to : Lead Housing Program Specialist
Employment Type : In-Person, Part-Time, Weekends, Hourly, Non-Exempt
Shift Available : Saturday & Sunday 4pm-midnight or midnight-8am
About Our House
Our House empowers homeless and near-homeless families and individuals to succeed in the workforce, in school, and in life through hard work, wise decision-making, and active participation in the community. The Our House team has defined a set of seven Guiding Principles that characterize our culture and that we intentionally seek to uphold : Hard Work, Wise Decision-Making, Community, Initiative, Integrity, Safety, and Heart.
About the Role
You will be the after-hours staff member on duty. It will be your responsibility to oversee the entire campus and all people on the campus, including residents, volunteers, and visitors. If an incident occurs anywhere on the campus, you will be the person responsible for handling the situation. You will have significant crisis management responsibilities and must maintain good work integrity and effective communication.
What You'll Do
- Oversee residents in the Housing Programs and all areas of the campus
- Report emergency situations immediately to direct supervisor and document any incidents, emergencies and concerns from residents, donors or volunteers (examples of incidents include any time outside agencies-police, DHS-are involved in occurrences at Our House or physical violence or threats are made)
- Ensure that residents participate in mandatory programs and refer them to Our House programs (Career Center classes, recovery meetings, drug testing, Children's Programs, CAFSI, etc.)
- Communicate regularly with the Housing Team about residents' needs, evictions, shelter needs, ongoing issues or system changes
- Ensure that meals are prepared and served
- Enforce all written shelter rules and additional Our House policies and procedures documenting any violations through the write-up process, including enforcing evictions when necessary
- Assign chores after each meal
- Monitor residents' sobriety and reports and documents drug or alcohol related incidents with the write-up system
- Ensure that all areas in and around the shelter are clean, organized, and safe
- Process work orders for maintenance issues
- Process new intakes and exits of residents and filling out all required paperwork
- Greet and orient volunteers, including meal serving groups, to the facilities and to the needs that they are there to meet
- Document donations and volunteers using a data collection system (contact info, what was given / volunteer project, date, value)
- De-escalate conflict situations to ensure safety
- Attend all mandatory weekly staff meetings prepared and on time
- Conduct other duties as assigned to fulfill Our House's mission
What You'll Bring
Requirements
Benefits & Perks
Our House is a drug-free workplace.
Our House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members. People of color and members of the LGBTQ community are encouraged to apply.