Success Coach

JOB DESCRIPTION

Position: Success Coach

Reports to: Youth Services Director

Status:

Location: Ann Arbor, Michigan

Purpose of Position:

Our House is a Washtenaw County nonprofit supporting teens and young adults who have experienced foster care. We provide mentoring, education and employment guidance, and housing support for a population that is often overlooked and generally lacks the support of significant people in their lives to keep them anchored. Our goal is to surround them with the people and support they need to become successful, self-sufficient and independent.

We are looking for an enthusiastic, empathetic individual who shares our passion for helping youth who have experienced foster care. The Independent Living Plus program, “The Nest” is a shared living program for pregnant and parenting adults 16-19 years of age. The Success Coach is responsible for assisting in the day-to-day operations of the home, ensuring housing standards are met, supporting program participants in learning independent living skills, and creating a safe, nurturing and organized environment for all residents.

Reporting to the Foster Care Director, Office Manager or Executive Director; candidates should possess strong collaboration, leadership, teambuilding and communication skills to engage with a diverse group of residents. Flexibility is a must.

General Responsibilities:

On-Site Operations: Responsible for everything that takes place in the home during your assigned shift.

• Responsible for communicating effectively with the Program Manager and providing, in a timely and accurate manner, all information necessary for the home to be safe, organized, and function properly.

Housing Program Operations:

• Help ensure program participants are successful and that program requirements are met and documented.
• Ensure any issues or concerns are addressed in a timely manner and properly documented.

Life Skills Development: Assist in providing the education and practice of skills necessary to live successfully both independently and within a community.

• Assist in the planning, implementation, and reinforcement of life skills training within the home and agency.

List of actual responsibilities include, but are not limited to, the following:

• Serve as a role model to young adults in residence by modeling responsible behaviors. Provide encouragement, support and structure for all program participants.
• Participate in participant onboarding and problem resolution, as requested.
• Assist in the planning and implementation of life skills training within the agency.
• Reinforce and develop life skills in-home by providing direct instruction or assistance with development of life skills, including but not limited to household chores, cooking, and grocery shopping on a budget.
• Facilitate and /or participate in "house meetings" to review house rules, plan activities or discuss other needs of house/group.
• Provide feedback on participant needs or issues and facilitate follow-up with

participants.

• Maintain adequate awareness of young adults and visitor activities to ensure the safety of the youth, other residents, visitors and the home are maintained. Report non-compliance with home rules to the Program Manager.
• Work closely with the team to identify, evaluate and propose solutions to program areas that need special attention. Assist in ensuring program and participants meet program operational goals.
• Support mentor goals with individual participants as needed and requested.
• Work with landlords, contractors, Executive Director or appropriate party when maintenance issues arise, reporting issues in a timely manner.
• Answering the “on-call” phone, as needed, during your shift.
• Other duties as assigned by Executive Director.

Job Qualifications:

Education

• Bachelor’s Degree in Social Work, Psychology or similar field preferred.
• A combination of education and experience will be considered.
• Professional training in social work, social services or child development.

Experience

• Demonstrated experience in positions of similar responsibility.
• Experience working in a group home or residential setting preferred.
• Experience working with young adults who have experienced foster care preferred.

Skills and Abilities

• Ability and willingness to display compassion and sensitivity to young adults.
• Ability and willingness to relate and educate young adults who are in transition to independent living. Ability to deal with a variety of circumstances; ability to recognize problems and respond and/or take appropriate action.
• Ability to work creatively and effectively as part of a team as well as independently with minimal supervision.
• Ability to effectively communicate with others on an interpersonal level.
• Ability to understand the cultural and socioeconomic characteristics of the young adults served.
• Ability to guide young adults in understanding and applying basic life management skills.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to maintain confidentiality of participant’s information.

Job Type: Part-time

Pay: $17.00 - $19.00 per hour

Expected hours: 15 – 25 per week

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Evening shift
• Night shift
• Rotating weekends
• Weekends as needed

Work Location: In person

Salary : $17 - $19