Join Our Team as a Receptionist (Full-Time)

Location: Our Lady of the Lake Surgical Hospital, Slidell, LA, Northshore

Do you thrive in a fast-paced, customer-focused environment? Are you passionate about creating a welcoming experience for patients and visitors? If so, we’d love to have you join our team at Our Lady of the Lake Surgical Hospital as a full-time Receptionist.

About the Role

The Receptionist plays a critical role in ensuring the smooth operation of our clinic by being the first point of contact for patients. You’ll help set the tone for an exceptional patient experience while handling various administrative tasks with precision and care.

Key Responsibilities

• Welcome and greet patients with warmth and professionalism.

• Answer and manage incoming calls effectively.

• Schedule patient appointments and coordinate follow-ups.

• Verify insurance information to ensure seamless billing processes.

• Maintain accurate patient records and handle confidential information with discretion.

• Deliver outstanding customer service, building trust and rapport with patients.

What We’re Looking For

• Excellent communication and interpersonal skills to connect with patients and staff alike.

• Strong attention to detail and the ability to multitask in a busy environment.

• Prior experience in a medical office setting (preferred, but not required).

• A commitment to providing exceptional service and upholding patient care standards.

Why Join Our Team?

At Our Lady of the Lake Surgical Hospital, we are more than just a team—we’re a community. Our workplace is built on the values of compassion, collaboration, and excellence, and we are proud to serve the Northshore area. We offer a supportive environment where you can grow your skills while making a difference in patients’ lives every day.