Demo

Host

Our Team!
Brookline, MA Full Time
POSTED ON 2/2/2025 CLOSED ON 3/8/2025

What are the responsibilities and job description for the Host position at Our Team!?

Host

The main responsibility of a host/hostess is to greet guests pleasantly, in a timely manner upon their arrival to the restaurant. The ultimate goal of a host/hostess is to welcome guests to their dining experience in a warm and friendly manner. The host/hostess will seat guests, present menus to guests, inform guests of their server, and answer any intermediary questions prior to the arrival of the server.

Responsibilities

  • Greet and seat guests
  • Present menus to guests
  • Create and organize wait lists
  • Manage floor plan
  • Answer phone and answer any questions regarding the menu and restaurant
  • Manage the call-ahead/reservation list in tandem with a manager
  • Interact with guests as they leave the restaurant in order to ensure positive dining experience

Skills

  • Strong verbal communication skills towards guests and coworkers
  • Superb reading and writing skills in order to create wait list and decipher wait time
  • Excellent organizational skills
  • Multitask in a high volume setting

Working Conditions

  • Be able to stand for the entirety of a scheduled shift
  • Be able to reach, bend, and stoop frequently
  • Be able to carry up to 15 lbs.

Education/Experience

  • High school diploma or equivalent is preferred
  • Prior restaurant experience is not required
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