What are the responsibilities and job description for the Parts Driver position at Ourisman Honda of Frederick?
Ourisman, Trusted Tradition
Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're forward thinking, just like the communities we serve. Individuals who won't be constrained by how things "have always been done", but instead strive to do things "how they could be done" and "how they should be done." It is a philosophy we have infused into every fabric of our dealerships, from the bottom up, in every department, and in every Ourisman team member. Changing the way we all think about car buying is just the beginning.
Role Summary
Ourisman Automotive Group is seeking a dependable and customer-focused Parts Driver to join our team. The Parts Driver plays a critical role in ensuring the efficient and timely delivery of automotive parts, accessories, and materials to wholesale customers, vendors, and other departments. This position is responsible for maintaining exceptional service standards, verifying delivery accuracy, and supporting the overall operations of the parts department.
More About The Role
Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're forward thinking, just like the communities we serve. Individuals who won't be constrained by how things "have always been done", but instead strive to do things "how they could be done" and "how they should be done." It is a philosophy we have infused into every fabric of our dealerships, from the bottom up, in every department, and in every Ourisman team member. Changing the way we all think about car buying is just the beginning.
Role Summary
Ourisman Automotive Group is seeking a dependable and customer-focused Parts Driver to join our team. The Parts Driver plays a critical role in ensuring the efficient and timely delivery of automotive parts, accessories, and materials to wholesale customers, vendors, and other departments. This position is responsible for maintaining exceptional service standards, verifying delivery accuracy, and supporting the overall operations of the parts department.
More About The Role
- Safely deliver parts, accessories, and other items to customers, vendors, and internal departments as required.
- Ensure timely pickups of returns or exchanges and verify all items against delivery or pickup documents.
- Provide exceptional service to customers during deliveries, maintaining a positive and professional demeanor.
- Act as a liaison between the parts department and customers, addressing questions and escalating issues as necessary.
- Verify parts being delivered or picked up to ensure accuracy.
- Assist with organizing and maintaining the parts inventory when not performing deliveries.
- Maintain accurate records of deliveries and pickups, including obtaining customer signatures and providing invoices.
- Submit delivery documentation to the parts department in a timely manner.
- Adhere to all traffic laws, dealership policies, and safety regulations while driving.
- Report any maintenance needs or vehicle issues promptly and ensure vehicles remain clean and presentable.
- Previous experience in a parts department or automotive environment is preferred.
- Knowledge of automotive parts and dealership operations is a plus.
- Strong time management and organizational skills.
- Strong communication and interpersonal skills, with the ability to interact professionally with customers and team members.
- Excellent customer service skills, with a commitment to meeting customer needs and exceeding expectations.
- Valid driver's license with a clean driving record.
- Paid time off
- Opportunities for professional development and growth