Receptionist - Part Time

Ourisman, Trusted Tradition

Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're forward thinking, just like the communities we serve. Individuals who won't be constrained by how things "have always been done", but instead strive to do things "how they could be done" and "how they should be done." It is a philosophy we have infused into every fabric of our dealerships, from the bottom up, in every department, and in every Ourisman team member. Changing the way we all think about car buying is just the beginning.

Role Summary

Ourisman Automotive Group is seeking a customer focused part-time Receptionist to join our team. The Receptionist will be the first point of contact for customers. This role involves professionally managing inbound and outbound call, directing inquiries to the appropriate departments while providing exceptional customer service, The Phone Receptionist plays a vital role in creating a positive and lasting impression with all they encounter.

More about the role

• Manage incoming phone calls in a professional and efficient manner
• Provide assistance to customers both over the phone and in person as they enter the store
• Process customer payments and apply them to corresponding orders/transactions.
• Perform light clerical tasks, include filing and document management.
• Ability to bend, lift and carry up to 20lbs.
• Direct calls to the appropriate department or personnel as needed.
• Deliver exceptional customer service with a focus on professionalism and satisfaction.
• Support other administrative tasks as requested by leadership.

What we look for

• Clear and effective verbal communication skills and a friendly, professional demeanor.
• Previous experience in customer service, reception, or a similar role preferred but not required
• Basic proficiency with computer systems and phone systems
Positive attitude with a focus on customer satisfaction.

Benefits

• Short-term and Long-term disability insurance
• 401(k) plan with company match
• Paid time off
• Opportunities for professional development and growth

Ourisman Automotive Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Should you require accommodation during the interview process, please advise the hiring manager when contacted for an interview.