Quality Assurance Analyst I

Description

JOB SUMMARY (Added May 2024)

In this position, the Analyst I will play a key role in the software development life cycle by driving quality improvement and validating quality criteria. He or she will be able to understand software architecture and requirements; create, and execute test plans and test cases; track and articulate test results; define and validate acceptance criteria; juggle multiple projects and priorities; and objectively assess production readiness from a quality perspective.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Reviews software requirements and provides quality-related feedback
• Creates effective test plans and data sets related to functional/integration testing and end-to-end testing
• Creates, documents, and executes test cases to support the software release process
• Assesses software deliverables with regard to functionality, usability, scalability, performance, reliability, availability, and serviceability
• Validates achievement of software requirements
• Objectively assesses production readiness from a quality perspective
• Participates in deployment activities and performs smoke testing of newly-released code
• Attains subject matter expertise through test and support of software/systems and establishes thought leadership in those domains as a champion of quality
• Accomplishes department and organizational mission by completing related tasks as needed
• Tracks efforts appropriately, articulating test results, progress, and impediments to product leadership and the development team
• Assists in disposition and prioritization of all reported software defects
• Proposes ideas for improving quality and enhancing Development, Validation, and Support processes
• Demonstrates strong project management skills and the ability to keep projects on track
• Knowledge of automation framework
• Provides assistance to support team in diagnosis of reported issues related to software features and functionality (Support)
• Advances job knowledge to the next level by participating in educational opportunities
• Stays current on advances in test tooling and strategies (Personal/Career Development)

Qualifications

KNOWLEDGE & REQUIREMENTS

• Works independently with minimal direction
• Possesses a solid understanding of databases (Preferred: Has proven skill in programming and testing with both SQL and NoSQL databases)
• Understands HTML concepts (Preferred: Has automation skill with Selenium/Watir, Appium and Cypress)
• Demonstrates fluency in UNIX/Linux environments (Preferred: Has skills with shell scripting and virtualization (Vagrant/Docker)
• Possesses excellent oral and written communication skills and strong interpersonal skills
• Demonstrates excellent attention to detail
• Upholds the Agile philosophy and maintains flexibility in a changing environment
• Has strong organization skills, a high degree of ownership for projects, and strong follow-through
• Is responsible and self-directed
• Possesses high level of integrity, with good judgment and recognition of need for confidentiality in certain circumstances
• Is quality-oriented, innovative, steadfast, and efficient
• Travel Requirements: Domestic and/or International, up to >10%

EDUCATION & EXPERIENCE REQUIREMENTS

• Minimum years of work experience:   2 years in Software Quality Assurance or any equivalent combination of training, education and experience that demonstrates ability to perform the duties of the position
• Minimum level of education or education/experience:   Associates or equivalent work experience  in Computer Science, Information Systems, Information Assurance, or Health Informatics or equivalent combination of skills

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Frequent sitting in stationary position at a desk
• Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
• Occasional twisting of body
• Occasional reaching by extending hands and arms in any direction
• Occasional lifting, pulling, or pushing