Sr. Talent Development Specialist

Description

JOB SUMMARY 

The Sr. Talent Development Specialist will develop, implement, and conduct training and development programs for associates. They will also support strategic projects aligned to Talent Development goals.

ESSENTIAL DUTIES & RESPONSIBILITIES

Lead & Develop Talent Development Programs

• Consult with BU Leadership Teams on educational gaps and performance goals; work crossfunctionally with subject matter experts to develop programs
• Assess individual and organizational learning and development needs through multiple methods such as surveys, interviews, evaluations, focus groups, and communication with team members
• Brainstorm, develop and execute learning strategies and programs
• Assess the success of development plans through surveys, feedback, evaluations, and associate performance
• Help managers develop their team members through career pathing

Instructional Design 

• Design in-person, virtual, and e-learning courses as necessary
• Perform quality assurance of learning materials to ensure concepts are properly developed and delivered. Update learning material as needed.
• Create and/or acquire training procedural manuals, guides, and course material
• Create, organize, and implement technical simulations, activities, and problem-solving scenarios to increase learner retention
• Stay up to date on instructional design trends and technologies

Facilitation

• Deliver in-person & virtual classes such as Onboarding as needed

LMS Admin 

• Manage e-learning content in our Learning Management System (LMS) to reflect our most current product/service offerings as well as policies and procedures
• Serve as an admin and point of contact for our LMS and other L&D solutions
• Troubleshoot LMS issues as they arise and train others on admin responsibilities
• Maintain records of learning and development activities, attendance, results of tests and assessments, and re-training requirements

Other Duties

• Maintain knowledge of latest trends in learning and development
• Mentor and coach other members of the L&D team • Performs other duties as required

Qualifications

KNOWLEDGE & REQUIREMENTS

• Strong facilitation & presentation skills
• Excellent verbal and written communication skills
• Extensive knowledge of instructional design theory and learning principals
• Ability to design, implement, and evaluate training plans, curriculum, and methodology
• Ability to comfortably interact with all levels of associates, including frontline team members through executive leadership
• Excellent time management skills (prioritizing and follow-up)
• Ability to work on multiple projects simultaneously, maintaining momentum, and managing project due dates
• Excellent communication and negotiation skills; sharp business acumen
• Proficient in MS Office, specifically PowerPoint and Excel, and Learning Management Systems (LMS)
• Travel Requirements: Domestic and/or International, up to 10%

EDUCATION & EXPERIENCE REQUIREMENTS

• Minimum years of work experience: 4 years of experience in the delivery of learning and development programs
• Professional certification (e.g. CPLP, CPTM) is a plus
• Minimum level of education or education/experience: Bachelors or equivalent work experience

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee 
to successfully perform the essential functions of this job.

• Frequent sitting in stationary position at a desk
• Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
• Occasional twisting of body
• Occasional reaching by extending hands and arms in any direction
• Occasional lifting, pulling, or pushing