Manager, Implementation Project Management

Job Details

Job Location

Orlando Office - ORLANDO, FL

Description

JOB SUMMARY

The Manager, Implementation Project Management will lead and oversee a team of project managers. This role is critical in evaluating and enhancing current project management practices, developing improved methodologies, and ensuring the delivery of these processes to ensure a consistent client experience. This position will be a strategic thinker with exceptional leadership, communication, and project management skills, and can foster a high-performing project management team.

Essential Duties & Responsibilities

Project Management:

• Project Manage client implementation projects as required
  
  

Evaluate Current Practices

• Conduct comprehensive assessments of existing project management processes, tools, and workflows
• Identify gaps, inefficiencies, and areas for improvement
• Gather feedback from stakeholders and project managers to understand current challenges and opportunities
  
  

Develop and Implement Improved Processes

• Design and implement updated project management frameworks and best practices aligned with company objectives and industry standards
• Establish clear standards for project documentation, planning, execution, and reporting
• Lead change management initiatives to roll out improved project management practices across teams
• Provide training, resources, and ongoing support to project managers to ensure successful adoption of new processes
  
  

Monitor Performance and Accountability

• Establish KPIs and metrics to evaluate the effectiveness of project management practices
• Regularly review project outcomes and team performance against defined benchmarks
• Hold project managers accountable for adherence to established processes and deliverables
• Provide constructive feedback and coaching to project managers to support their professional growth
  
  

Leadership and Team Development

• Recruit, mentor, and develop a high-performing team of project managers
• Foster a culture of collaboration, continuous improvement, and excellence
• Encourage innovation and knowledge sharing within the team
  
  

Qualifications

KNOWLEDGE & REQUIREMENTS

• Proven experience in evaluating, developing, and implementing project management practices.
• Strong knowledge of project management methodologies (e.g., Agile, Waterfall, Scrum).
• Excellent leadership, problem-solving, and decision-making skills.
• Proficiency in project management tools and CRM software (e.g., Salesforce, TaskRay, Jira, Asana, MS Project, SmartSheet).
• Exceptional interpersonal and communication skills.
• PMP or similar certification is a plus.
• Travel Requirements: Domestic and/or International, up to 10%
  
  

Education & Experience Requirements

• Minimum years of work experience: 8 years of experience in project management, including at least 3 years in a leadership role.
• Minimum level of education or education/experience: Bachelors or equivalent work experience in business, project management, or a related field.
  
  

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Frequent sitting in stationary position at a desk
• Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
• Occasional twisting of body
• Occasional reaching by extending hands and arms in any direction
• Occasional lifting, pulling, or pushing
  
  

What’s In It For You?

• Medical, Dental and Vision Plans
• Voluntary Benefits
• HSA & FSA
• Fertility & Family Planning Benefits
• Paid Parental Leave
• Adoption Assistance Program
• Employee Resource Groups
• Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non-exempt associates
• 11 Paid Holidays
• Corporate Wellness Program
• 401k Employer Match & Roth Option Available – immediate eligibility