What are the responsibilities and job description for the Client Support Administrator position at Outdoor Lighting Perspectives?
Job Summary
An Outdoor Lighting Perspectives Client Support Administrator will be primarily responsible for providing effective customer service for all internal and external customers by utilizing excellent knowledge of the company's selling process, products, and programs.
Key Responsibilities:
Essential Skills & Attributes:
Requirements:
Outdoor Lighting Perspectives is an equal opportunity employer. We are a drug-free workplace.
An Outdoor Lighting Perspectives Client Support Administrator will be primarily responsible for providing effective customer service for all internal and external customers by utilizing excellent knowledge of the company's selling process, products, and programs.
Key Responsibilities:
- Provide administrative support in lead generation, customer loyalty, accounting, daily office procedures, etc.
- Qualify, organize, and implement the sales and service process for future customers
- Answer incoming sales, service, and vendor phone calls
- Coordinate installation and service department activities
- Maintain databases such as Contact Management System, Access, etc.
- Manage customer mailings
- Manage calendar of events
- Handle incoming mail
- Update and manage various reports and programs (sales, phone, loyalty, etc.)
- Order inventory and supplies
Essential Skills & Attributes:
- Ability to prioritize tasks effectively
- Experience with customized Customer Relationship Manager (CRM) systems
- Excellent interpersonal and communication skills
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Strong organizational skills
- Problem-solving abilities
- Systematic approach
Requirements:
- High school diploma or equivalent
- Variety of computer experience
Outdoor Lighting Perspectives is an equal opportunity employer. We are a drug-free workplace.
