What are the responsibilities and job description for the Perspectives Support Services Representative position at Outdoor Lighting Perspectives?
Transforming Customer Experiences with Exceptional Service
At Outdoor Lighting Perspectives, we pride ourselves on delivering world-class customer service through our skilled Client Support Administrators. As a member of our team, you will play a vital role in providing exceptional service and support to our customers, making their experience truly unforgettable.
Key Responsibilities
The successful candidate will be responsible for handling customer inquiries, coordinating installation and service teams, maintaining accurate databases, and managing customer communications, reporting, and calendar events. They will also provide administrative support and answer incoming phone calls.
Essential Skills
The ideal candidate should possess excellent interpersonal and communication skills, proficiency in Microsoft Office, and experience with CRM systems. Prior call center experience is highly desirable, but not essential. We encourage applicants with a passion for delivering exceptional customer service to apply.
At Outdoor Lighting Perspectives, we pride ourselves on delivering world-class customer service through our skilled Client Support Administrators. As a member of our team, you will play a vital role in providing exceptional service and support to our customers, making their experience truly unforgettable.
Key Responsibilities
The successful candidate will be responsible for handling customer inquiries, coordinating installation and service teams, maintaining accurate databases, and managing customer communications, reporting, and calendar events. They will also provide administrative support and answer incoming phone calls.
Essential Skills
The ideal candidate should possess excellent interpersonal and communication skills, proficiency in Microsoft Office, and experience with CRM systems. Prior call center experience is highly desirable, but not essential. We encourage applicants with a passion for delivering exceptional customer service to apply.
