Rental Coordinator

Rental Yard Coordinator - Cardinal Rental and Sales

Job Description:

Are you a proactive and reliable individual with a passion for delivering exceptional customer service? Cardinal Rental and Sales is seeking a versatile team member to serve as a Rental Coordinator at our locations in Ontario, Ohio. In this role, you will play a pivotal part in ensuring the smooth day-to-day operations of our stores, focusing on customer interactions, coordinating rentals and the efficient management of our rental yard.

Job Responsibilities:

• Supervise the rental yard to ensure equipment is prepared and ready for daily rentals.
• Confirm that the correct units are on rental tickets, and all reserved equipment for the day is ready for customer use.
• Coordinate equipment rentals, prepare and manage rental contracts, and utilize rental software for rate checks, availability, quotes, and reservations.
• Provide excellent customer service with a charismatic and positive attitude.
• Focus on overseeing the rental yard, and assist on the counter answering phones, creating tickets, and overseeing the equipment check-in process.
• Deliver and pick up equipment as needed.
• Act as the face of the company when assisting customers creating a positive and welcoming environment while providing excellent service..
• Address and resolve any issues related to equipment preparation, ensuring a seamless rental process for customers.
• Assist customers in selecting the right equipment for their needs and explain rental charges, addressing any concerns.
• Monitor and manage ongoing contracts, follow up on overdue rentals, and resolve customer concerns promptly.
• Collaborate with the Store Manager and other team members to ensure the efficient daily operations of the store.
• Adhere to company policies and rules, ensuring compliance at all times.
• Assume additional responsibilities and tasks as required by the Store Manager.
• Saturday morning availability required

Minimum Qualifications:

• High school diploma or equivalent qualification.
• 2 years of experience in roles involving customer service, sales, or management. (Preferred)
• Strong leadership skills with effective communication and interpersonal abilities.
• Ability to thrive in a dynamic work environment, managing multiple tasks efficiently.
• Physical capability to lift items weighing up to 50 lbs.
• Natural inclination towards providing exceptional customer service.
• Proficiency in using phones and computers.
• Good written and verbal communication skills.
• Valid driver's license and a clean driving record and at least 21 years of age.

If you're ready to contribute to creating exceptional customer experiences and overseeing the efficiency of our rental yards in Ontario, consider joining our team at Cardinal Rental and Sales. To apply for this exciting opportunity, please submit your resume today.

Job Type: Full-time

Pay: $44,000.00 - $55,000.00 per year

Benefits:

• Employee discount
• On-the-job training

Compensation Package:

• Hourly pay

Schedule:

• Monday to Friday
• Rotating weekends

Work Location: In person

Salary : $44,000 - $55,000