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Senior Director of Information Technology

Outform Group
Chicago, IL Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/8/2025

Position :                        Senior Director of Information Technology

Reports to :                    Chief Financial Officer

Headquarters :             4300 W. 47

Street

Chicago, IL 60632

Website :                        https : / / www.outform.com /

Job Summary :

The Senior Director of Information Technology will manage and direct the Company’s information technology (IT) operations, ensuring the department provides an efficient and effective technical support service.

Duties / Responsibilities :

  • Identify technology needs and make recommendations to business decision-makers
  • Manage the IT team including developers, security analysts, support technicians and vendors
  • Maintain company hardware and software programs
  • Implement company-wide technology updates and hold sessions to teach employees on new features
  • Leads development and implementation processes for the organizations IT systems and department.
  • Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.
  • Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure.
  • Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
  • Oversees security of systems, networks, and enterprise information.
  • Facilitates IT security audits or investigations.
  • Develops and maintains relationships with external IT vendors and service providers.
  • Coordinates multisite IT systems via enterprise resource planning (ERP).
  • Performs other related duties as assigned.

Required Skills / Abilities :

  • Excellent verbal and written communication skills.
  • Problem-solving and critical-thinking skills
  • Ability to lead and teach others
  • Proficient in the latest technology for IT systems and management.
  • Proficient in Microsoft Office Suite or related software.
  • Excellent organizational skills and attention to detail.
  • Excellent analytical and management skills.
  • Excellent interpersonal skills.
  • Excellent change management skills
  • Through understanding of IT and practical applications to support the Company’s goals.
  • Up-to-date knowledge of latest IT developments
  • Ability to explain highly technical concepts in simple terms
  • Knowledge of best computer security practices
  • Good research and analysis skills
  • Education and Experience :

  • Bachelor’s degree in computer science required; master’s degree or MBA preferred.
  • At least ten years of experience managing an IT department.
  • Implementation of an ERP system required
  • Experience with D365  preferred
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