Behavioral Health Outpatient Clinic Associate Manager

The Behavioral Health Outpatient Clinic Manager is a key leadership role responsible for overseeing all aspects of the clinic's operations to ensure the delivery of high-quality mental health services to patients. This individual will play a crucial role in managing the day-to-day operations of the clinic, including overseeing staff members, implementing policies and procedures, ensuring compliance with all relevant laws and regulations, and managing billing and invoicing processes.

One of the primary responsibilities of the Clinic Manager is talent management. This includes recruiting, interviewing, hiring, and onboarding new staff members. The Manager will also be responsible for conducting performance evaluations, providing ongoing feedback and coaching, and handling any disciplinary issues that may arise within the clinic. Additionally, the Manager will oversee payroll, time reports, and other administrative tasks to ensure smooth operations, including managing billing and invoicing processes.

In addition to managing staff, the Clinic Manager will also play a key role in handling patient grievances and complaints. This individual will work to ensure that patient concerns are addressed in a timely and sensitive manner, and will work to implement policies and procedures to improve patient satisfaction and experience within the clinic.

The Clinic Manager will also be responsible for ensuring contract compliance with third-party payers, as well as advocating for patient rights and responsibilities within the clinic. This individual will work closely with other healthcare providers, community organizations, and regulatory agencies to ensure that the clinic operates in accordance with best practices and ethical standards.

Overall, the Clinic Manager plays a critical role in creating a positive and supportive environment for both staff and patients within the behavioral health outpatient clinic. By overseeing all aspects of clinic operations, the Manager helps to ensure that patients receive the highest quality care and support possible, while also managing billing and invoicing processes effectively.