Director of Center Operations

Description

Are you a servant leader with a passion for leading and achieving operational results? Are you ready to drive and support a patient-centric team, providing quality care in today’s healthcare environment?  If so, we would love to connect with you! Keck Medicine of USC Imaging Center, a multi-modality outpatient imaging facility, is seeking an experienced Director of Center Operations to lead and oversee our new location in beautiful Pasadena, CA.  Our outpatient imaging center features best-in-class equipment and will be located in a brand-new medical complex opening this summer!   Our Director of Center Operations is this imaging center's key leader and will assist with staffing the new location and training with the team prior to opening.  

Accomplishing our mission takes a team of people who are dedicated to treating others as they expect to be treated and who consistently demonstrate mutual respect for one another. We hold our employees in high regard as the key component to our success. We offer a total compensation package including competitive base pay and a comprehensive benefits program for your health, your quality of life, and your future: 

• Paid Time Off and Holiday Pay 
• Health insurance including medical, dental, vision and prescription coverage with HSA and FSA Accounts 
• 401(k) plan with Company Match and Company-paid Life Insurance 
• Short-term and Long-term Disability and Employee Assistance Program   

JOB SUMMARY:

Under the direction of the AVP of Operations, the Director of Center Operations will bring: 

• Comprehensive knowledge of business practices and budgeting, accounting, and supervisory techniques. 
• Working knowledge of clinical and support service operations, the ability to plan and direct the work of others, and to develop and implement effective administrative policies and procedures. 
• A comprehensive knowledge of modern business and leadership practices is required. 
• Current working knowledge of medical and/or imaging billing, payer contracts, and reimbursement practices to include: coding (ICD9, ICD10, CPT, etc.), billing regulations, preauthorization practices, as well as registration, scheduling, and (TOS) time of service collections processes. 
• A working knowledge of imaging accreditation and applicable industry regulations (ACR, Medicare, etc.). 
• Ability to effectively communicate both orally and in writing. 
• Possess the ability to develop program objectives and deadlines and work within approved budget. 
• Proficiency in computer applications, to include MS Office Suite.

RESPONSIBILITIES INCLUDE: 

• Budget and business development
• Sales and marketing strategy
• Operational strategy to ensure a constant state of regulatory compliance and safety with best practices.
• Partnering with radiologists to implement clinical standards and new programs and services, in an efficient and cost-effective manner to provide a unified approach to care and develops strategies for positive patient experiences.      
• Employee Satisfaction and Engagement while building effective teams.
• Models organization's Standards of Business; displays honesty and integrity.
• Fosters cooperation and collaborates with others to achieve desired outcome.
• Reliable to the needs of the organization.
• Schedules planned absences and minimizes impact to organization even during unplanned absences.
• Consistent attendance; rarely absent or late, consistently works as scheduled and is available to guide and ensure the availability of offered services day-to-day, provides effective communication and makes provision for offered services as needed, during emergency event declarations, such as inclement weather. Follows company guidelines for submission of vacation requests and notification of absence.
• Works hours necessary to meet deadlines and/or accomplish goals.
• Communicates professionally, clearly, and concisely - verbally and in writing.
• Actively listens to others without interruption.
• Verbal and non-verbal communications are reflective of organization's Standards of Behavior.

Requirements

EXPERIENCE:

• To be competitive, applicants must have extensive leadership and management experience in a hospital, health care, or related field
• Applicant must have knowledge of modern business practices and budgeting, accounting, and supervisory techniques
• A clinical background, specifically in PET or MRI, is a plus!

EDUCATION:

• Bachelor's degree or graduate from an accredited program in Nursing, Radiologic Technology, and/or equivalent in experience.
• Masters Degree is preferred.

LICENSE/CERTIFICATION:

• Candidates with relevant existing licensure or certification will be required to maintain that license or certification.
• CRA preferred for Clinical Operations. 

Keck Medicine of USC Imaging Centers, LLC is a multi-modality imaging center, dedicated to providing consistent, quality outpatient imaging services, with a deep commitment to customer service and patient care.  

Serving patients in over 60 communities, OIA is an imaging center management & development operation that is committed to delivering an affordable diagnostic imaging option without compromising convenience, care, technology or results.  We are always recruiting for talented individuals who are dedicated to excellent patient care and the highest level of customer service.  Visit http://www.oiarad.com/Careers/ today to view all our clinical and non-clinical career opportunities.   

We are an Equal Opportunity Employer.  

IHROIA

Salary : $115,000 - $135,000