What are the responsibilities and job description for the Facilities Maintenance Tech position at Outpost Natural Foods?
TITLE: Facilities Maintenance Tech DEPARTMENT: Facilities Maintenance
STATUS: PT/FT, Coordinator, Union, Hourly REPORTS TO: Operations Manager
JOB SUMMARY: To ensure the highest level of service possible to Outpost’s internal and external customers. To maintain the equipment, fixture, and facility needs for Outpost locations and to provide assistance in common area maintenance needs.
WORK ENVIRONMENT: Work near moving mechanical parts (i.e. store equipment, tools, etc.), in high precarious places (i.e. ladders, roof), and in cold/hot climate conditions (i.e. outdoors). Ability to work in an environment with loud noises (i.e. equipment and machinery). Job related travel within metro Milwaukee area. Varied schedule as needed.
ESSENTIAL DUTIES AND RESPONSIBILITES:
1. Customer Service
Treat people fairly, consistently, and with respect.
Ensure efficient, informative, and friendly service according to established customer service vision and standards.
2. Facilities Maintenance Department Responsibilities
Perform preventative maintenance and troubleshooting on HVAC units.
Recommend changes and improvements to implement new PM procedures.
Conduct preventative maintenance (PM) service and inspections of small appliances, machines, and equipment.
Examine defective machines to determine causes of malfunctions. Adjust and repair machines, replacing worn or defective electrical or mechanical parts.
Complete special cleaning projects as needed.
Complete landscape work as needed.
Coordinate and monitor maintenance functions relating to plumbing, electrical, HVAC, refrigeration, and cosmetic items such as painting, floor coverings, grounds maintenance, etc.
Perform minor electrical troubleshooting and repair to include but not limited to replacement or repair of fixtures (e.g., wall switches and outlets, incandescent and fluorescent bulbs and tubes, ballast, sockets, fuses, minor appliances, cords, etc.) using appropriate hand, power, and specialty tools.
Perform minor plumbing troubleshooting and repair (e.g., replacement or repair of leaks in drains and faucets, unclogging of drains, trenching, and laying new lines, replacing drain hoses on washers and similar devices, etc.).
Perform minor painting, carpentry, and masonry work (e.g., preparing surfaces and using brush, sprayer, or roller to apply paints, stains, and varnishes, hanging doors, fitting locks, and handles, etc.).
Reconfigure, install, position, and remounting of modular offices and space (e.g., furniture, work surfaces, lighting, etc.) to accommodate user needs and maximize office space using various hand, power and specialty tools, dollies, and hand trucks.
Complete construction projects within timeline set and with minimal disruption or inconvenience to fellow staff and customers. Work after hours if necessary.
Remove snow as needed.
Replace existing equipment as directed.
Advise Operations Manager and Facilities Maintenance staff of equipment repair/replacement needs.
Maintain excellent vendor relations with those who supply products and services to stores regarding equipment, fixtures, etc.
Ensure knowledge of the products needed to maintain and repair store equipment.
Follow safety guidelines in regard to lifting, cutting equipment, baler, pallet jack operation, etc.
3. All Staff Duties
Abide by all Co-op policies and procedures as outlined in the Employee Handbook and other company documents.
Keep store/office orderly and clean.
Maintain a positive attitude.
Perform all other duties as assigned.
KNOWLEDGE, SKILLS, ABILITIES:
Outstanding customer service skills
Knowledge of electrical, wiring, and plumbing fixtures/devices
Carpentry skills
Must have current driver’s license, a clean driving record and auto insurance.
Analytical ability and proficiency in math
Basic proficiency in computer applications
Attention to detail and good organizational skills
Ability to handle multiple demands, work under time pressures, and meet deadlines
Willingness to be open, to learn, and take on new responsibilities
Demonstrate objectivity, neutrality and calmness under pressure
Ability to follow through on systems and procedures
Regular, predictable attendance
Effective communication skills in English
Ability to read and comprehend instructions
Ability to work efficiently in a fast-paced environment
Ability to be flexible and to adapt to changing conditions quickly
Demonstrated ability to follow through on commitments
Ability to work well independently and with people
ESSENTIAL PHYSICAL REQUIREMENTS:
Standing, walking, bending, sitting, reaching
Using hands or fingers to handle or feel
Specific vision ability: close vision, distance vision, color vision, peripheral vision, depth perception, and adjust focus
Ability to climb up and down ladders and work at heights of up to 30 feet
Ability to lift up to 60 lbs. regularly
Ability to team lift up to and over 100 lbs.
Regular use of sharp cutting instruments
High level of maneuverability
Ability to use feet and hands to operate machinery
Ability to work in hot, cold, and wet climates
IMPORTANT DISCLAIMER NOTICE:
The job duties, elements, responsibilities, skills, functions, experience, educational factors, requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that the employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or a work environment change.