What are the responsibilities and job description for the Direct Care Support Counselor position at Outreach Development?
F / T Direct Care Support Counselor; Ridgewood, NY, US
Non-exempt; Non-Management
Salary range : $19 - $21 / hr
Requisition ID : 2663
What You Will Do :
Conduct assessments, intakes and participate in level of care determinations by gathering appropriate data, orienting client to his / her rights and responsibilities and program expectations.
Complete necessary administrative procedures for admission to treatment and as appropriate, assist in development of treatment plan
Facilitate admission / referral to other programs or agencies for clients in need of services not offered at Unit. Provide individual, group, and / or family counseling services in a professional, ethical and competent manner
Manage all aspects of assigned caseload during treatment, with special attention to appropriate levels of care and appropriate clinical interventions
Provide backup coverage in the event of other clinical staff absences. Complete all needed documentation and reports in a timely manner and inform Program leadership (Director, Asst.
Director, and / or Coordinator) of any problems or anticipated inability to meet deadlines.
Actively participate in staff meetings, case conferences and other unit meetings.
Develop and maintain positive relationships with referents and other collateral contacts (i.e., Probation, Parole, CPS, managed care, E.A.P.’s, courts, etc.) through timely written, phone, computerized or other responses.
Maintain communication and teamwork with clinical staff to integrate and enhance clinical services.
Conduct toxicology testing as needed.
Oversee and / or coordinates care with managed care organizations of identified clients who need either direct or indirect case supervision from a licensed mental health counselor
Demonstrate initiative in task identification and completion; use time efficiently and work with the Program Director and Program Coordinator to effectively handle the volume of work.
Address program issues with the Program Coordinator, which pertain to strategic objectives, annual plan and overall delivery of services. Participate in and support agency quality improvement programs; support actions to improve care and services based on outcome data.
Identify, plan and implement appropriate activities under the director of the Program Coordinator.
Exercise due diligence in the delivery of quality care in line with agency Medicaid Compliance Plan and systems of accountability
Outreach provides an extensive array of benefits. We currently offer comprehensive :
Medical (no deductible or co-pay through non-stop benefits), Dental / Vision & Group Life Insurance through CIGNA.
Voluntary benefits through AFLAC.
ER Pension contribution, Voluntary TDA 403B contribution
Direct Deposit (as early as 2 days access with TD Bank account); & Bethpage Federal Credit Union
Health & Wellness program
Short- & Long-Term Disability
Flexible Spending Accounts (Healthcare & Dependent care) & Commuter Benefits
Tuition Reimbursement
OTI Training – Scholarships and Grants (CASAC program)
Public Service Loan Forgiveness (PSLF) Program, or the New York State Licensed Social Worker Loan Forgiveness (LSWLF) Program. Outreach’s NYC outpatient programs are also approved for the National Health Service Corps (NHSC) Substance Use Disorder Loan Repayment program, for eligible clinicians.
Who You Are :
CASAC-T with relevant experience will be considered
2-3 years of experience with substance abuse disorders
1-2 years of experience working with clients with co-occurring and mental health problems
1-2 years of experience working in in an OASAS funded facility a plus
Commitment to providing quality services and outcome driven performance measures.
Excellent organizational management skills with the ability to coach staff, manage, and develop high-performance clinicians, set and achieve program objectives
Strong networking and public relations skills with the ability to engage a wide range of stakeholders, populations, and cultures.
Action-oriented, adaptable, and innovative approach to program planning.
Ability to work effectively in collaboration with diverse groups of people
Experience with AVATAR electronic health records a plus
Our employees are the reason Outreach ranks among the most respected health and human services providers in New York City and Long Island. In fact, we have been named one of the “Best Companies to Work for in New York” a total of nine times since 2010. Outreach embraces diversity and promotes a workplace in which individual differences are recognized, appreciated and respected.
Work Environment :
This job operates in a professional office environment as well as outside in the field. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to travel among assigned sites and locations as needed.
An EEO employer, Outreach embraces diversity and promotes a workplace in which individual differences are recognized, appreciated and respected.
The schedule for this program is :
Wed / Th= 4p-12a
Fri / Sat= 3p-11p
Sun= 7a-3p
Mon-Tues= OFF
Wed / Th= 4p-12a
Fri / Sat= 3p-11p
Sun= 7a-3p
Mon-Tues= OFF
Salary : $19 - $21
