Digital Product Manager - OMP

Outreach, a subsidiary of Gloo is entering into an exciting, high-growth season and is looking for a Digital Product Manager responsible for driving revenue growth for digital products by improving existing offerings and developing new solutions that address industry needs. This role requires a strategic thinker who can analyze market trends, identify opportunities, and work cross-functionally to enhance product value and customer engagement. The ideal candidate is results-driven, highly collaborative, and passionate about building innovative digital solutions that serve churches and ministries effectively.

ESSENTIAL DUTIES

Product Strategy & Growth

• Develop and execute strategies to grow digital product revenue.
• Identify market opportunities and define new product initiatives.
• Analyze performance metrics to optimize product offerings and pricing.

Product Development & Improvement

• Enhance existing digital products based on user feedback and industry trends.
• Work with engineering and design teams to develop new features and solutions.
• Oversee product roadmaps, ensuring timely execution and quality improvements.

Customer Insights & Market Research

• Conduct research to understand customer pain points and industry needs.
• Gather and analyze data and review competitors to inform product decisions.
• Leverage user feedback to drive continuous product improvement.

Go-to-Market & Sales Enablement

• Collaborate with marketing and sales teams to develop positioning, messaging, and launch plans.
• Provide training and materials to support sales efforts.
• Monitor adoption and customer satisfaction, adjusting strategies as needed.

OTHER DUTIES & RESPONSIBILITIES

• Work closely with internal teams, including engineering, sales, and customer support, to align product initiatives.
• Collaborate with the marketing team to improve UI/UX on Outreach.com and other digital platforms, including projects beyond digital products.
• Stay up-to-date with industry trends and competitive offerings.
• Participate in strategic planning sessions and contribute to overall business growth initiatives.
• Collaborates with the team building ads to improve ad design for highest impact. This may require you to dig in and build some ads, as well.

• Aligned with Outreach, Inc.’s Mission, Vision, and Core Values.
• Detail-oriented with the ability to manage multiple campaigns and projects effectively.
• Strong written and verbal communication skills for both customer and internal collaboration.
• Proficient in Microsoft Office and Google Suite.
• Capable of working independently and within a team in a fast-paced environment.
• Problem-solving mindset with the ability to adapt to changing processes.
• Understanding of Christianity, the Christian church, and pastoral leadership is required.

EDUCATION & EXPERIENCE

• Proven track record in creating, managing, and scaling digital products generating $1M in annual revenue.
• Experience in developing and executing marketing campaigns to drive sales and strategy.
• Bachelor’s degree in a related field.

WORKING CONDITIONS

• Office work environment. Hybrid-Remote work
• Comfortable working conditions, handling lightweight, intermittent sitting, standing and walking.
• Lively, interactive working environment
• Considerable exposure to stressful situations and tight deadlines