What are the responsibilities and job description for the Applied Science Manager, Conversational Intelligence position at Outreach?
The RoleWe are the Conversational Intelligence Team, and we are on a mission to build the most helpful and sophisticated AI assistant for our Outreach customers. Our product, Outreach Kaia (Knowledge AI Assistant) helps our customers both during and after their meetings to be more productive across all their prospects. As a team, we- Own features end-to-end, from the customer need all the way to the back-end implementation- Are highly collaborative and distribute technical leadership throughout the team- Do Agile development, with Sprints and regular retrospectives- Function in a highly progressive, quick-iteration environment focused on delivering consistent, incremental customer valueAbout the TeamOn the Conversational Intelligence Team we : - Own features end-to-end, from the customer need all the way to the back-end implementation- Are highly collaborative and distribute technical leadership throughout the team- Do Agile development, with sprints and regular retrospectives- Function in a highly progressive, quick-iteration environment focused on delivering consistent, incremental customer value- Have something new to demo every Sprint!
Your Daily Adventures Will Include
- Working with voice streams and real-time transcriptions of voice streams to extract intelligence and actionable insights
- Analyzing the relevance of extracted intelligence, performance of the extraction algorithms, and evaluating the performance of third party voice processing APIs
- Finding ways to engineer high availability into a system that has lots of moving parts, not all of which are directly under your control
- Working with stakeholders to make sure our customers have the tools they need to be successful on our platform
- Finding quick ways to prototype and test possible solutions to large problems
- Looking up and down the stack for the best return on investment for any given pain point
- Working on one of the most visible parts of Outreach’s product - to both our customers and the rest of our organization
Basic Qualifications
185,000 - $240,000 a yearThe annual base salary range for this role is $185,000-$240,000 USD. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the your skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations.
Salary : $185,000 - $240,000
