What are the responsibilities and job description for the Hotel Operations Director position at Outrigger Resorts?
We are seeking a skilled Hotel Operations Director to join our team at Outrigger Resorts & Hotels. As a key member of our management team, you will be responsible for the overall operations and management of our properties.
About Our Team
Our team is passionate about delivering exceptional guest experiences and promoting a culture of innovation and excellence throughout our organization.
Key Responsibilities
- Lead the Rental Pool to maximize revenue and maintain high unit quality standards.
- Communicate effectively with OUTRIGGER Corporate office.
- Implement strategies to maximize profitability, customer satisfaction levels, product quality, service standards, facility maintenance, workplace harmony, and property safety practices in accordance with accepted OUTRIGGER Resorts & Hotels standards.
Requirements
- A bachelor's degree in hospitality, business, or a related field.
- Minimum five (5) years' experience in hotel or resort management, including sales, marketing, yielding, reservation, daily management of all areas of operations involving human resources, budget management, rooms, housekeeping, resort maintenance, long-range planning, and administration of services.
Benefits
- Comprehensive health insurance package.
- Paid holidays, sick leave, vacation time, and medical leave.
- Retirement plan (401K).
- Employee assistance program.
- Opportunities for professional growth and development.
