What are the responsibilities and job description for the Hotel Operations Manager position at Outrigger Resorts?
About Us:
At Outrigger Resorts & Hotels, we are dedicated to embracing the cultures and communities where we operate. As a key member of our team, you will be responsible for overseeing the overall operations and effective management of our AOAO and property rental program.
Key Responsibilities:
- Collaborate with the Rental Pool to maximize revenue and maintain high unit quality standards.
- Evaluate and improve the leadership of property operations and all on-site departments.
- Communicate effectively with our Corporate office to ensure seamless coordination.
- Maximize profitability, customer satisfaction levels, product quality, service standards, facility maintenance, workplace harmony, and property safety practices in accordance with accepted Outrigger Resorts & Hotels standards.
Requirements:
- Previous experience in condominium and hotel management, or an equivalent combination of education and experience from which comparable job knowledge and skills have been acquired can be substituted for a degree.
- PREFERRED MINIMUM FIVE (5) YEARS' EXPERIENCE IN ALL PHASES OF CONDOMINIUM AND/OR HOTEL/RESORT MANAGEMENT, INCLUDING SALES, MARKETING, YIELDING, RESERVATION, DAILY MANAGEMENT OF ALL AREAS OF OPERATIONS INVOLVING HUMAN RESOURCES, BUDGET MANAGEMENT, ROOMS, HOUSEKEEPING, RESORT MAINTENANCE, LONG-RANGE PLANNING, AND ADMINISTRATION OF SERVICES.
Benefits:
- Health Insurance (Dental, Medical, Prescription, Vision)
- Paid Holidays, Sick, Vacation and Medical Leave
- Retirement Plan (401K)
- Employee Assistance Program
- And many opportunities for growth through our training and development programs
