Lead Medical Assistant 2

Description

Outside In seeks a full-time Certified Medical Assistant to join our School-Based Health Center team at Milwaukie High School, serving youth ages 5-21 within the North Clackamas School District.

The SBHC Lead MA II plays a key role in delivering high-quality patient care and supporting clinic operations, making a tangible difference in the lives of students and the broader community. The position involves a range of clinical, administrative, and general duties within the standard scope of practice. It requires working independently and collaboratively within a focused and supportive team, making it ideal for someone with strong skills who can effectively manage multiple responsibilities and adapt to shifting demands.

As the sole Medical Assistant onsite, this position requires a proactive approach to managing patient care and clinic tasks and the ability to quickly assess and resolve challenges as they arise. Duties are carried out in a dynamic, youth-centered environment underpinned by close collaboration and mutual support across the clinic team. Proficiency in more complex clinic functions, such as vaccine and lab coordination, and the ability to prioritize tasks directly impacting patient flow and overall clinic efficiency are essential.

This is a full-time, union-represented, hourly position with a starting range of $26.08 to $28.79 per hour, based on experience and skills. Outside In offers an excellent benefits package, including comprehensive medical and dental insurance; Employee Assistance Program; short-term and long-term disability coverage; life insurance; health, dependent care, and transportation flex plans; 403(b) retirement plan with vestment on day one; 18 days of paid vacation in your first year with increases every year until your sixth year; paid holidays; an Employee Discount Program that offers employer discounts on everything from dining to cars.

This position reports to the School-Based Health Center Manager and is a member of the School-Based Health Center Team.

Who You Are:

• You instinctively build rapport with patients of all ages and backgrounds, prioritizing compassionate care and ensuring the best experience for every patient.
• You are a team player who can also work independently, with strong organizational skills and a sense of ownership over your work.
• You are adaptable, adjusting your approach to meet the needs of the team, patients, and clinic throughout the day.
• You understand the importance of attention to detail and refined processes to support smooth operations within a small clinic team.
• You have experience (or a strong desire to gain experience) working in a school-based health clinic, particularly within underserved communities.
• You are particularly interested in and able to engage with children and adolescents and may have experience working with this demographic.
• You are a fast learner and are willing to take ownership of your potential and impact working with young patients.
• You are passionate about anti-racist practice, engaging in equity and anti-racist discussions within the team and the agency to ensure equitable impact of our mission within our communities and with our stakeholders.

What You Will Do:

• Scrub patient charts ahead of appointments to ensure accuracy and readiness, verifying vaccine history, medication lists, and other pertinent health information.
• Obtain and document patient history, vital signs, and other established screening procedures in Epic electronic medical record.
• Assist with examinations, procedures, and treatments as directed by the on-site medical provider.
• Prepare and administer medications, injections, and immunizations as ordered by the provider.
• Perform phlebotomy point of care testing as directed by medical provider.
• Treat all patients with compassion and empathy.
• Act as the SuperUser for the Vaccines for Children program and maintain ALERT IIS records.
• Coordinate with Outside In's Vaccine Program Manager to maintain compliance with VFC requirements and meet SBHC vaccine-related needs.
• Provide on-site support for the lab by monitoring activities and needs, and collaborating with Outside In’s Lab Supervisor to ensure equipment is well-maintained.
• Communicate inventory and equipment needs to SBHC Manager and Lab supports.
• Perform basic administrative medical assisting functions.
• Collaborate with the front desk staff to support efficient patient scheduling workflows.
• Develop and maintain the MA binder, document workflows, and manage SBHC Medical Assistant OneNote.

Qualifications

We are committed to having an applicant pool for this position that reflects the diversity of the people we serve, and we highly encourage Black, Indigenous and People of Color and Queer folx to apply.

Studies have shown that women and Black, Indigenous and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We know that the best candidates for this job might include individuals who have not engaged in traditional educational systems, and if this position speaks to you, we encourage you to apply, even if you do not believe you meet every one of our described qualifications.

Skills:

Excellent verbal and written communication skills

Knowledge of infection control principles and practices

Knowledge of HIPAA laws and patient rights

Willingness and ability to learn quickly and adapt to a variety of situations

Able to work with people from diverse ethnic, cultural, socioeconomic and sexual preference backgrounds

Able to work both independently and as a member of a primary care team

Required Qualifications:

Must have either an AAMA or CCMA certification

Must have a valid Healthcare Provider CPR card

Working Conditions:

This job is located in a standard medical office environment, embedded in a school. Ability to travel may be needed to support other agency clinics and teams in downtown and East Portland.

Application Instructions:

Please follow the link of the position for which you wish to apply and complete the online application. A resume and cover letter are required. You can submit these documents in any format, but pdf works best. In your cover letter please address the following:

1. How would this position contribute to the pursuit of your long-term professional goals?

2. If you were selected for this position, how would you use your skills and experience to contribute to equity, inclusion, and community growth at Outside In?

Applications will be considered as they are submitted so you are encouraged to apply early. Applications will continue to be accepted until the position is filled.

Salary : $26 - $29