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Chief Operating Officer - Knox Community Hospital

Ovation Healthcare
Mount Vernon, OH Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 4/24/2025

Welcome to Ovation Healthcare!At Ovation Healthcare, we’ve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance, and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions.The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer-focused behavior.We’re looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork.Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit https : / / ovationhc.com.Knox Community Hospital : Knox Community Hospital (KCH), an independent, not-for-profit hospital based in Mt. Vernon (Knox County), Ohio, is seeking a highly collaborative, operationally talented, and innovative leader to join their senior leadership team as Chief Operating Officer (COO). Reporting to the Chief Executive Officer (CEO) of Knox Community Hospital (KCH), this leader will have the opportunity to be a part of an outstanding senior leadership team to collaboratively develop and execute key strategies and lead operations of a continuously growing health system focused on high reliability and delivery of high quality, safe, accessible, and cost-effective care to residents of Knox County and surrounding areas.KCH provides many access points throughout Knox County with Knox Community Hospital, Wright Family Medical Pavilion, Knox Medical Pavilion, The Center for Rehabilitation and Wellness, and other outpatient clinics situated on the system’s beautiful 43-acre main campus. Other service sites, including urgent and corporate care, are located throughout the city of Mt. Vernon with additional family medical facilities / centers in Centerburg and Fredericktown, Ohio.KCH's Mission is to provide compassionate healthcare service that exceeds the expectation of our community. KCH's Vision is to be recognized for excellence in quality, service, and growth achieved through dedicated people and a strong financial position.Summary : The Chief Operating Officer (COO) provides vision, leadership, and management to establish KCH has proper administrative and operational processes / controls in place to ensure operating efficiency, resulting in the growth of financial strength, quality of service, and safety. COO oversees and has responsibility for day-to-day activities of the organization and report directly to the Chief Executive Officer on all aspects of operations. Services as a critical member of the Senior Administrative team, and interacts directly with hospital governing bodies, medical staff, organizational committees, and other internal / external constituents as appropriate.Duties and Responsibilities :

  • Exercise leadership and management responsibilities to ensure efficient delivery of services that meet the needs of patients, medical staff, employees, and community.
  • Build and maintain strong working relationships with multiple stakeholder groups including administration and management, board of trustees, medical staff, hospital staff, healthcare partners, patient customers, and community based on utmost integrity, mutual trust, appropriate transparency, and open communication.
  • Contribute to development of organizational strategic planning and participate significantly as a member of the senior administrative team to develop and align tactical and operational plans to achieve goals, objectives, and long-range vision.
  • Work with colleagues to continually evaluate performance while assessing internal and external forces facing the organization analyzing trends that are, or may, affect KCH. Identify, evaluate, recommend, and implement approved strategies and tactics in response to identified needs, requirements, and opportunities.
  • Assume accountability for cost-effective utilization of resources while working to promote safety, excellent clinical outcomes, improved patient customer satisfaction, and optimal deployment of human and financial resources. Serve as champion for systematic efforts to improve hospital throughput, patient access, and service delivery.
  • Collaborate with KCH clinical leadership on development, implementation, and oversight of quality improvement, performance improvement, and patient safety programs enhancing access, safety, quality, patient experience, and organizational growth. Nurture strong sense of team with clinical partners and promote initiatives that strengthen relationships between providers and support staff.
  • Actively champion Diversity, Equity, and Inclusion goals and initiatives. Demonstrate true commitment to DEI providing leadership in systematic advance of DEI initiatives.
  • Successfully oversee and lead strategic operational and facilities development projects.
  • Work closely with CEO on organizational imperatives such as succession planning for KCH leadership and medical staff development.

Work Experience, Education, and Certifications :

  • Master’s Degree in Health Care Administration, Business Administration, or similar level of education in healthcare-related field.
  • Minimum of five (5) years success in operational management of acute care hospital.
  • Demonstrated experience and success with process improvement, compliance, regulatory, and quality-of-care efforts.
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