What are the responsibilities and job description for the Hospice Patient Advocate (Marketing/Community Relations) position at Ovation Primary Care & Hospice?
Patient Advocate –Ovation Hospice
We are seeking an outstanding Patient Advocate to join our team at Ovation Hospice of Phoenix. Come join a team of dedicated, smart, and caring professionals as they work together to care for our seniors and provide them with the stellar lifestyle they deserve.
What we offer
- $70,000 - $95,000 base salary DOE
- Benefits include medical, dental, vision, PTO, 401(k) retirement plan.
- A growing company with opportunities for advancement
- Company sponsored training, tuition reimbursement, and other learning opportunities
Job Description
As a Patient Advocate at Ovation, you will serve as the voice of hospice patients, ensuring their rights and dignity are respected as they navigate the end-of-life journey. You will offer invaluable assistance in understanding complex medical information, making informed decisions, and accessing the necessary support services.
Responsibilities
- Act as a liaison between patients, families and the hospice care team to facilitate open communication
- Advocate for patients' needs, preferences and advance directives regarding treatment and care
- Provide emotional support and guidance to patients and loved ones during this difficult transition
- Educate patients and families on their rights, hospice policies and available resources
- Investigate and resolve patient grievances in a timely and professional manner
- Maintain accurate documentation and comply with all regulatory requirements
- Collaborate with the interdisciplinary hospice team to deliver holistic, patient-centered care
Qualifications
- Bachelor's degree in healthcare, social work, counseling or related field
- Minimum 2 years of experience in patient advocacy, hospice or palliative care preferred
- Strong understanding of end-of-life care, patient rights and advance directives
- Excellent verbal and written communication abilities
- Compassionate nature with outstanding interpersonal skills
- Problem-solving skills and ability to mediate conflicts
- Proficiency with electronic medical records
Who we are
Ovation Hospice is a Regional Hospice provider in the Western United States. Founded in 2021 we have experienced consistent growth adding new regions to our family each year. We continue to grow and are looking for top talent to join our team and continue this journey with us.
If you are a passionate advocate with a calling to support the terminally ill, we invite you to apply. Help us provide exceptional hospice care with empathy and respect for human dignity.
Salary : $70,000 - $95,000
