What are the responsibilities and job description for the Network Technician position at Ovation Workplace Services?
Technical Skills
LAN Technologies : VLAN, VTP, Inter-VLAN, VXLAN DMVPN, routing, SD-WAN STP, RSTP, PVST, 802.1x, Token ring, Ethernet, Fast Ethernet, Gigabit Ethernet, LWAPs Routing Protocols : IGRP, EIGRP, BGPv4, MP-BGP, IS-IS, RIP Load Balancer : F5 network (Big-IP) i10600 Switches : Cisco Nexus 9k, 5K, 6500, 9300, 3560 catalyst, 3750, 2960 Cloud Computing Platform : Azure Network Management : SNMP Tools : Wireshark, Infoblox, NetFlow, Cisco Packet tracer,MS Visio, Cisco Prime, Cisco DNA Wireless : Wireless LAN Controllers, Access points 9100, 3800
Roles and responsibilities
1.Pro-actively monitor and manage the LAN and WLAN.
2. Troubleshoot routing and switching incidents.
3. Utilize customer provided tools to monitor and manage devices including, but not limited to, F5 LTM/GTM, Cisco WLC, DDI Infoblox, Cisco Switches and routing devices.
4. Maintain the Cisco Prime infrastructure.
5. Support for New Site LAN & WAN Infrastructure installation or Relocations.
6. Support for New Technology Rollout or Transform Project data collections.
7. Support for enabling new features in existingInfrastructure (mass roll-out).
8. Maintain and update CMDB.
9. Coordination with colocation Datacenter Administration
10. Cisco Prime networking and ops center (use, management, troubleshooting and integration)
11. Infoblox DHCP/DNS/IPAM (use, management, troubleshooting)
12. Participate in improvement projects (E.G. Tech Refresh)
13. Troubleshoot voice quality and routing issues
14. Coordinate with local site contact for service provider issues
15. Management and support of riverbed steelhead devices.
16. Internet monitoring and router management; monitoring internet utilization and starting incidents at the provider in case of outage.
17. Act as PRIMARY or focal contact for any WAN issue.
18. Perform first check in case of incidents
19. Liaise with service desk to create and follow-up tickets
20. Submit incidents and change requests
21. Focal contact for all OEM network devices for support issues
22. Incidents tickets and service request ticket resolution within agreed KPI’s
23. Analyze vulnerability and compliance reports received from the scanning team and remediate in line with SABIC procedure for network platform vulnerabilities.
24. All coordination, support, troubleshooting and monitoring associated with the Network and IPT Infrastructure. This will entail close working relationship with vendors as well as the internal IT teams
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Network support: 4 years (Required)
Ability to Relocate:
- Birmingham, AL 35243: Relocate before starting work (Required)
Work Location: In person
Salary : $25 - $28