What are the responsibilities and job description for the POS and Cabling Technician position at OvationCXM?
POS and Cabling Technicians - OvationCXM!
If you are in any city in the United States and want your business to take off, partner with OvationCXM, the world’s leading Technical Support Platform provider. If you are a HAPPY, detail-oriented, experienced field technician and looking to increase your skill-set and grow with our company please join us!
This is an ongoing part-time contract opportunity to support locally owned businesses with their in-store technology, from installing a new point-of-sale device, to troubleshooting their network. Earn greater income potential depending on your professionalism, dedication to providing a top-quality client experience, and maintaining satisfactory OvationCXM job ratings. And as an extra bonus, OvationCXM processes your payment within 5 business days of completing the job and providing the required deliverables.
The Techs we are looking for have the following personality traits:
- A professional attitude, especially under pressure
- Go beyond the minimum of what is typically expected and working to keep customers happy with a 360° resolution
- Outgoing personality, prompt and respectful of scheduled arrival times and considerate to customer's needs and requests
- Passionate about the challenge of working on a network "puzzle" and enthusiastic about finding and educating a customer about a simplified solution
- Are experienced independent workers who are interested in building their own business
Qualifications:
- Must have daytime, weekday availability
- 2 years field experience, valid state issued driver's license and insurance
- Must have reliable transportation stocked with low voltage supplies (e.g. basic field tech hand tools, Cat5 cable, cable tester, punch down tool, ladder, etc.)
- Must have Android/iPhone mobile device (phone/tablet w/4G) and laptop computer (for troubleshooting networks and etc)
- Should have experience with installing, troubleshooting, repairing and/or replacing of low-voltage cabling for Mobile Point of Sale (MPOS) systems and networked wireless printers
- Knowledge of hard-wired and wireless devices: Routers, Switches, Firewalls
- Awesome communication skills for responding to customers questions, problems, and requests to resolve issues with the ability to translate technology issues into layman terms
- Must be familiar with local streets & freeways/highways
- Kind and polite attitude with a willingness to "go the extra mile"
- And most of all...you LOVE making customers happy!
BONUS POINTS:
- Military Veteran with networking background
- CCNA, CCNP, Network , or otherwise certified in Networking
