Account Director, Client Services

About Ovative Group

Ovative Group is an independent, full-funnel media, measurement, and creative firm. Leveraging our deep industry expertise, we help brands like Best Buy, Domino's, American Eagle, The Home Depot, Post, Disney, Tumi, Michael Kors, Boost Mobile, and UnitedHealth Group transform their media and measurement programs. The result? Profitable growth that speaks for itself.

At Ovative, we don't just track data, we redefine success. How do we do it? Our proprietary MarTech platform, EMRge helps businesses transform marketing into a driver of sustainable growth. Powered by Enterprise Marketing Return (EMR), our differentiated approach to holistic media buying, planning, and measurement, EMRge is the first MarTech platform to measure businesses holistically. We're all about raising the bar every day, and it shows. Our work has been recognized by organizations like Digiday, Google, Inc. 5000, USA Today, and Search Engine Land.

About The Role

At Ovative Group, we go beyond traditional media measurement to unlock its full impact on the entire consumer journey. Unlike other companies that focus solely on immediate outcomes, our proprietary approach optimizes media at the enterprise level, measuring both online and offline effects to drive meaningful business growth. Our clients—household names across retail, healthcare, education, CPG, and hospitality—trust us to push boundaries and deliver measurable results. As an Account Director, you will play a key role in shaping and executing these strategies, leading cross-functional teams to drive innovation and maximize impact.

We are looking for a bold Account Director to join our team at a fast-growing company with the highest standards of talent, fun, and client success. This role is focused on developing and leading high-impact media & measurement strategies across multiple major accounts.

The ideal candidate is a hands-on leader who can think critically, navigate the evolving media landscape, and drive measurable business impact. They must be adept at leading large, cross-functional teams within complex organizations, seamlessly managing multiple workstreams, and identifying opportunities for innovation.

If you thrive in a fast-paced environment, excel at building and executing cross-channel media and measurement strategies, and can inspire teams to deliver outstanding results, we want to hear from you.

Responsibilities Of An Account Director, Client Services

• Account performance and strategy
• Develop and drive cross-channel media and measurement strategies that align with client priorities, focusing on long-term business growth (1-3 years)
• Leverage data-driven insights from market analysis, audience behavior, and advanced performance analytics to inform strategic recommendations and optimal media investment mix
• Establish and implement robust reporting and measurement frameworks to continuously test, refine, and enhance media strategies
• Own account health and performance, ensuring regular and timely communication with senior internal and external stakeholders
• Proactively monitor performance KPIs, identifying and removing barriers to maintain momentum and maximize impact
• Team leadership and employee development
• Actively mentor and coach account teams, Account Managers, and future Account Directors, helping them navigate complex client challenges
• Structure and optimize team workflows, ensuring clear roles, resource allocation, and alignment with subject matter expertise
• Cultivate a culture of open communication, accountability, and 360-degree feedback, fostering continuous growth and innovation
• Inspire teams to achieve quarterly, annual, and long-term goals, proactively identifying and resolving roadblocks
• Strategic Client Partnership & Growth
• Lead and grow the overall relationship and performance of 2-4 major Ovative accounts, ensuring alignment with business objectives
• Establish trust and act as a strategic advisor, bringing deep expertise in digital media, measurement, and business strategy
• Own and execute the relationship strategy, building strong partnerships with key decision-makers beyond day-to-day contacts to drive long-term success
  

Requirements

• 10 years of experience owning and driving cross-functional business strategies. Must bring a strong, data-driven point of view, using structured problem-solving, analytical rigor, and clear communication to guide decision-making and execution
• 5 years of experience managing and developing direct reports, with a proven ability to mentor and coach teams, structure workflows, and align resources to strategic business priorities
• Demonstrated ability to translate complex data into actionable strategies, leveraging market insights, audience behavior, and advanced analytics to inform media investment decisions and long-term planning. Use ongoing performance and testing results to recommend strategic and tactical shifts to maximize business impact
• Experience leading high-performing, cross-functional teams in a fast-paced, client-facing environment, ensuring accountability, clarity, and strong execution across workstreams
• Deep business acumen and expertise in how digital media, measurement, and strategy drive enterprise growth, with the ability to connect marketing performance to broader business objectives
• Exceptional communication and relationship management skills, with the ability to establish trust with senior stakeholders, influence decision-making, and lead strategic conversations beyond day-to-day execution
  
  

Pay Transparency

At Ovative, we offer a transparent view into three core components of your total compensation package: Base Salary, Annual Bonus, and Benefits. The salary range for this position below is inclusive of an annual bonus. Actual offers are made with consideration for relevant experience and anticipated impact. Additional benefits information is provided below.

For our Director positions, our compensation ranges from $123,000 to $228,000, which is inclusive of a 30% bonus.

Benefits Of Working At Ovative Group

We provide strong, competitive, holistic benefits that understand the importance of your life inside and out of work.

Culture

Culture matters and we’ve been recognized as a Top Workplace for eight years running because of it. We demand trust and transparency from each other. We believe in doing the hard and complicated work others put off. We’re open in communication and floor plan. We’re flat – our interns sit next to VPs, our analysts work closely with senior leaders, and our CEO interacts with every single person daily. Put together, these elements help foster an environment where smart people can support each other in performing to their highest potential.

Compensation And Insurance

We strive to hire and retain the best talent. Paying fair, competitive compensation, with a large bonus incentive, and phenomenal health insurance is an important part of this mix.

We’re rewarded fairly and when the company performs well, we all benefit.

Tangible Amenities We Enjoy

• Access to all office spaces in MSP, NYC, and CHI
• Frequent, paid travel to our Minneapolis headquarters for company events, team events, and in-person collaboration with teams.
• Flexible paid vacation policy
• 401k match program
• Top-notch health insurance options
• Monthly stipend for your mobile phone and data plan
• Sabbatical program
• Charitable giving via our time and a financial match program
• Shenanigan’s Day
  
  

Working at Ovative won’t be easy, but if you like getting your hands dirty, driving results, and being surrounded by the best talent, it’ll be the most rewarding job you’ll ever have. If you think you can make us better, we want to hear from you!