OverDrive is hiring: Content Programming Analyst in Cleveland

This position will require you to be in the Greater Cleveland, OH Area.

We are presently in a hybrid schedule, 2 days on campus and 3 days WFH.

The Content Programming Analyst provides key support for on-platform programming and for driving Kanopy’s content sales within our academic market. In this role, you will use your knowledge of film, documentary, and video resources; customers’ content needs; library acquisition and collection development workflows; as well as your technical expertise to support development and performance of academic content collections. This role works across OverDrive teams by providing information, resources, and data to help facilitate customers’ streaming film acquisition needs.

Responsibilities :

• Analyzes usage and expenditure data on an ongoing basis to inform collection adjustments and improvements to meet customer needs.
• Collaborates with the Content Partnership team to develop collection content aligned with customer needs.
• Assists with the creation of new themed collection packages based on usage data and customer needs.
• Curates existing themed collection packages based on customer feedback and usage data.
• Helps to assess and prioritize new content based on the needs and cadence of the academic market.
• Assists with the improvement of content presentation on platform to best meet the needs of our academic customers, faculty, and students.
• Assists with the categorization and discoverability of content on platform and across third-party applications.
• Provides ongoing internal support for customer renewals and maintenance.
• Develops knowledge of administrative website functionality and usability.
• Develops familiarity with academic content purchasing options and pricing.
• Communicates customer content needs, feedback, and enhancement ideas internally.
• Participates and takes notes during meetings.
• Reviews and identifies gaps in documentation.
• Assists with development of presentations.
• Completes assigned tasks on time with a high degree of quality.

Requirements :

What’s Next :

As you’ve probably guessed, OverDrive is a place that values individuality and variety. We don’t want you to be like everyone else, we don’t even want you to be like us—we want you to be like you! So, if you're interested in joining the OverDrive team, apply below and tell us what inspires you and why you think you are perfect for our team.

OverDrive values diversity and is proud to be an equal opportunity employer.

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