What are the responsibilities and job description for the Field Service Technician/Installer - Garage Doors position at Overhead Door Co. of Southern MT?
```Job Summary```
We are seeking a skilled and experienced Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing exceptional service to our customers by diagnosing, repairing, and maintaining various types of overhead doors in the field. This is a hands-on role that requires excellent technical skills and a strong commitment to customer satisfaction.
Job Responsibilities:
- Install and diagnose and repair garage doors, garage door openers and associated components as indicated on work order.
- Responsible for shop and work site safety as well as safe driving of company vehicles.
- Review work orders for accuracy and completeness before departing to job.
Job Requirements:
- Must have mechanical aptitude and troubleshooting/problem-solving skills
- Must be well organized and possess good interpersonal skills.
- Demonstrated ability of good customer service techniques, which include follow through on all matters of the repair/installation.
- Able to lift 60 pounds
- Must have a valid Montana driver’s license with clean driving record.
- Must be able to pass periodic drug testing.
- Familiarity with streets of Billings.
```Responsibilities```
- Perform on-site equipment repairs and maintenance
- Diagnose and troubleshoot equipment issues
- Follow schematics and technical manuals to assemble and disassemble equipment
- Provide exceptional customer service by addressing customer concerns and ensuring their satisfaction
- Utilize your HVAC knowledge to service and repair heating, ventilation, and air conditioning systems
- Operate a box truck to transport equipment and tools to job sites
- Complete necessary paperwork and documentation accurately and in a timely manner
If you are a motivated individual with excellent technical skills and a passion for providing exceptional customer service, we encourage you to apply for the position. Join our team today!
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- Flexible schedule
- Health insurance
- On-the-job training
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
- Overtime
Ability to Relocate:
- Billings, MT: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $23