What are the responsibilities and job description for the Bartender position at Overland - Gardnerville Llc?
Bartender
We are looking for a customer-focused Bartender to join our team! You will be preparing drinks for customers while creating a friendly and hospitable atmosphere. You are passionate about hospitality and specialize in beverage service and solo dining. Organized, calm, and friendly, you make a point to go above and beyond to make sure customers have exceptional experiences.
Responsibilities:
- Greet all customers with a friendly smile; provide friendly, efficient, and personal service to each customer.
- Take food and drink orders; understand the food and beverage menu to articulate the best possible description and make appropriate recommendations to your guests.
- Demonstrate an in-depth understanding of liquor, wine and beer, including specialty drinks.
- Accurately and efficiently enter orders into POS system.
- Clear and reset counters and tables at the conclusion of each guest visit.
- Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
- Promote and support the restaurants overall philosophy.
- Communicate with floor managers.
- Monitor food delivery and beverage service.
- Keep abreast of food menu and beverage changes during the service.
- Anticipate what the guests want and do not want.
- Read the guests and determine the correct approach.
- Take the extra step to turn good service into great service and make it an experience each guest will remember.
- Act as the ultimate host on the floor, always looking for ways to exceed the guests expectations.
- Handle banking for the station, always handling monies out of the guests view.
- Controlling costs by:
- Pouring drinks at proper levels
- Ensuring all beverage items go on the guest check
- Limiting waste
- Taking accurate inventories
- Opening and closing the bar
- Previous knowledge of food service regulations preferred
- Nevada Alcohol Awareness Certification
- Strong customer service and interpersonal communications skills
- Able to stand for long periods of time
- Able to utilize quick thinking and apply quick resolution to guest issues in accordance with the brand standards
- Excellent conflict resolution skills
- Able to work in a fast-paced environment
- Flexibility to work nights, weekends, and holidays
