What are the responsibilities and job description for the Server position at Overland - Gardnerville Llc?
Server
We are looking for an experienced Server to join our team! You will be helping to create exceptional experiences for our customers during their dining experience with us. You are passionate about food and hospitality and share that passion by going above and beyond for guests. A great server is thorough, efficient, graceful, and polite. A natural people person with an eye for details, you are looking to join a hard-working team that cares about quality food and customer experience.
Responsibilities:
- Understand completely and articulate the details of all food and beverage menus.
- Make appropriate recommendations and take guests orders.
- Read the table and determine the correct approach. Anticipate what the guests want and do not want.
- Promote and support the restaurants overall philosophy.
- Communicate with floor managers.
- Monitor food delivery and beverage service.
- Perform all technical service functions during the course of a service.
- Stay up to date on any menu changes during service.
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Maintain a working knowledge of food and drink menu items, promotions, ingredients, and prep time.
- Collect customer payments and provide change in a timely and courteous manner.
- Previous restaurant experience preferred.
- Ability to stand, walk, and carry food trays for prolonged periods of time.
- Ability to effectively listen to and respond to customer needs.
- Must have a courteous, friendly, and professional demeanor.
- Ability to multitask efficiently.
- Flexibility to work nights, weekends, and holidays.
