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Optical Manager/Optician

Overland Optical Family Eye Care
Saint Charles, MO Full Time
POSTED ON 4/23/2025 CLOSED ON 4/26/2025

What are the responsibilities and job description for the Optical Manager/Optician position at Overland Optical Family Eye Care?

Job Summary
Join a family owned optometry practice that is “Built on Service – Focused on You” and dedicated to making a patient for life for over 40 years!

We’re seeking an organized, energetic, and service-focused Office Manager with a genuine passion for optical and eye care to lead daily operations, motivate a talented team, and ensure our patients always leave with a smile. Community outreach and growing the practice is a skill set needed to thrive in this position.

This role involves working directly with patients and staff, not just doing paperwork. A motivated strong seller is expected. Compensation is a generous a base pay plus bonus, SPIFS, commissions, benefits and employee eyewear perks.

Hours are weekdays closing at 5:00 M-F except Tuesdays till 7:30 PM; only two Saturdays per year are required near year-end. All positions are hourly, and any overtime is paid at time and a half. This position can require some flexibility with schedule to meet patient and staff needs.

If you are a dependable, personable team player looking for a work home that will value you -- a practice where we truly care for our patients – please apply today!

Duties

  • Manage the daily operations of the optical department, ensuring efficient workflow and exceptional customer service.
  • Promote a clean, organized, and welcoming environment.
  • Lead daily staff huddles to share goals, celebrate wins, and assign responsibilities.
  • Supervise and train staff on optical procedures, retail management practices, and customer interactions.
  • Optical duties including sales, troubleshooting, and customer service.
  • Ensure compliance with HIPAA regulations and maintain accurate medical records.
  • Audit medical billing and coding processes accurately to facilitate seamless insurance claims.
  • Utilize retail math to analyze sales data and implement strategies for improving profitability.
  • Cross-train in all roles to ensure full understanding of each department.

Requirements

  • 3-5 years experience in optical office management within a relevant time period.
  • Strong knowledge of vision insurance plans, billing, coding, and HIPAA regulations.
  • Familiarity with systems used in optical practices for managing patient records and inventory.
  • Excellent communication skills with a focus on customer service.
  • Strong leadership, communication, and team-building skills.
  • Detail-oriented with strong organizational skills to manage multiple tasks efficiently.
  • Previous experience handling patient accounts receivable.
  • ABO Certification. (Preferred)
  • Familiarity with Crystal Practice Management a plus!

Join our team as an Optical Manager where you can make a significant impact on patient care while leading a dynamic team in a rewarding environment.

Job Type: Full-time

Pay: $42,000.00 - $55,000.00 per year

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance

Schedule:

  • Monday to Friday
  • No weekends

Supplemental Pay:

  • Bonus opportunities
  • Commission pay

Work Location: In person

Salary : $42,000 - $55,000

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